Speedy-Repo.com’s earns a 1.6-star rating from 46 reviews, showing that the majority of clients are dissatisfied with repossession services.
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Completely the worst people i've dealt with
I had a traumatizing experience with my sister violently abuse boyfriend. He had a bike that was co signed under her name and this situation became deadly as this boyfriend hurt her so badly she was taken to the hospital this morning. I called speedy repo to report the vin number of this Harley and the man answered and told me “nobody likes a snitch” well to the man at speedy repo I hope you have a daughter and this happens to your daughter and I hope you seek a form of vengeance and get told same as you told me
Recommendation: Do not ever use this place
Becareful! Hidden fees
I own a car dealership! I dealt with so many repo companies, when I dealt with speedy repo, they helped me to recover a vehicle from Texas, my bill came to $1854! the most I paid for repossession for the last 5 years, was around $350 to $600 when I asked why it's so high! they said they charge a collateral fees or contingency fee! which is %20 of the car value in addition to the repo fees. I wish they said something! I wasn't aware of these fees, they won't tell you and if you decided to cancel the repossession for any reason, they will still come after you and charge you $200 cancelation fees
Recommendation: Read the contract!
Beyond Rude
My coworker called them to inquire about their services. A gentleman she spoke to told her that she should "update her resume and work for a company that pays their bills" before promptly hanging up on her. He did not give her the opportunity to explain that our company is franchised and not part of the corporate stores that he has dealt with in the past. Its one thing to state that you are no longer interested in working for a certain company or even those of the same name, its an entirely different story when you take your frustrations out on a potential customer with an unprofessional and disgusting attitude.
Speedy-Repo.com Complaints 43
Attorney general alert - speedy repo scam
This company is under investigation for fraud and deceptive practices by the US attorney general.
Do not do business with this company or submit any funds to them, under any circumstance.
If you’re a victim please contact US attorney general investigation unit, Jeffrey Tarkin - Investigator, US ATTORNEY OFFICE. Reference: Speedy Repo Scam.
If you have any recordings, evidence, or documents pertaining to this case, please submit without delay.
Confidential Information Hidden: This section contains confidential information visible to verified Speedy-Repo.com representatives only. If you are affiliated with Speedy-Repo.com, please claim your business to access these details.
Involuntary repossession
I contacted Speedy-Repo for an involuntary repossession, and they were quick to get setup. During the initial phone call, he mentioned a contingent fee (which I swear he muted himself for that part) where they charge us 10% of the vehicle value. For some reason this company thinks its a good idea to charge a fee for repo based on the vehicle value. So you...
Read full review of Speedy-Repo.com and 2 commentsPoor Customer Service
First time repossessing a vehicle as a private seller, so of course I’m nervous about the whole exchange. I call the first company that shows up on Google which happens to be Speedy-Repo.com. When I first called, the gentleman seemed to be super helpful & friendly, but as soon I told him the year of the vehicle, he raised his voice in annoyance & hung up. I called back a couple times thinking we got disconnected, but it kept going straight to VM now (odd for an 800 # that shows they’re open at the time of the call). I called of a different # thinking it was my phone, just for the same guy to now yell at me very angrily stating that we didn’t get disconnected but that he hung up on me because I was a waste of his time. What a sad, unprofessional human.
Is Speedy-Repo.com Legit?
Speedy-Repo.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Speedy-Repo.com. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Speedy-Repo.com has claimed the domain name for speedy-repo.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Speedy-repo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Speedy-repo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- While Speedy-Repo.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 43 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- The website belonging to Speedy-Repo.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- The registrar associated with Speedy-Repo.com has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
Repo
I voluntarily worked with this company for them to pick my car up instead of hiding it. This company had agreed to pay my boss back for the repairs that she paid for that was done on the truck. We did everything they asked us to but as everyone an see with the pictures I have shared they agreed to reimburse my boss. This is my 2nd complaint and my nor myself have heard anything back from this company. I would like to know who do I reach out to regarding this matter.
Desired outcome: Would like for the reimbursement be paid like it was agreed
A repossession company does not pay reimbursement for previous expenses, that would have to come from your lien holder, you posted text threads of Anne explaining that once secured the bank would handle everything else. If they did not follow through then it is them you should be talking to, our apologies if you did not understand that.
Well honestly Anne left emails saying my boss would get reimbursed. But your company has so many fraudulent things going on because no one ever showed or gave me a copy of the repo order then when the bank called me 2 weeks later the person I spoke with at the bank claims they were not aware of your company repoing my truck
Car being repossessed
Our vehicle was repossessed on 4/10/2023 my wife called the company and a dan began disrespecting her her so she hung up I call and they respected me we call a lady name Nancy to just Kno where they're located so we can get our property we have our kids documents in the car and we asked where are they located we are willing to pay and they refuse to work with us even though we have a legal right to get our personal belongings
Desired outcome: We just want the address to receive our property or if they're are willing we can pay to receive our vehicle back but more over we just want my wife wallet back with our kids info in it
Vehicle repo
This company had scammed me from my truck, my only way to get to my job or my doctors office, the lady named Anne Gold that was calling and always threatening me had an agreement over text messages that they had agreed to reimburse my boss for the $3654.96 in repairs that she paid, which she was told it would be a wire transfer up to 4 hours the most, for when she didn't have any ties to the truck. Kept telling us that the company always gives reimbursements if someone other the truck owner paid for the repairs. I feel like this truck was taken from me wrongfully due to the fact I had the truck in my possession since day one of leaving the car lot, all my payments was made except for this month ( I was not making a payment since they said they was going to repo it) but I was on the title, the tag, the insurance was in my name only but stated that it was up for repo due to the fact I was not the owner of this truck. They picked this truck up at my job which is 45 minutes from where I live. This company needs to be investigated asap, this was very wrong for the way I was done and my boss deserves to have her money back since it was text message agreement that they would refund those funds to her. I have been blocked from being able to call the number of the lady Anne that kept calling me from day one.
Desired outcome: My boss wants her money refunded asap and my truck
Fraud repo company
Do not allow this company to do any of your repos! they are a scam! they charge a "contingent" fee for services they don't perform personally! they hire an outside 3rd party repo company to do the work, then want to over charge you in an outrageous invoice that is almost $2,000! they claim they need you to go online and sign their "hold harmless" before they will even speak to you about the repo, in which they have hidden wording about a contingent fee. Thankfully i was able to locate my vehicle and contacted the actual repo company and worked something out with them to recover my car and avoided having to pay this company a dime! joe kane & mike lance (which obviously are fake names) are rude and terrible at communication and don't care about scamming you. They met their match with me though, because i got my car and they didn't get paid! avoid this company at all costs! they are "based out of" canada supposedly. Tried to threaten me with emails and force me to wire money to them. Then gave me an overnight address which is a ups store in michigan! my car was repo'd out of virginia. Freaking idiots!
Desired outcome: Would like to warn any Lenders to avoid this company at all costs!
How about some true facts here, your dealership is as shady as they come, you buried your customer in a vehicle you sold for 3 times its worth at outrageous interest rates and then when vehicle was broken down and your customer needed help you had it repossessed. Due to your rants and unreasonable behavior plus the fact that this vehicle was basically scrap we instructed lot attendant to collect the tow fee and let it go. The only one ripped off here is your poor customers but seeing your 1star reviews I guess that is how you make a living.
Repossession call for information
I called today to see about having a car repossessed. Dan cussed me, worse than I have even been spoken to in my entire life, claiming I had called the day before and that was absolutely not true. This was the first ever repo company I have called and holy cow he left an impression. He is a horrifying individual. He called me an ignorant [censored] upon answering the phone the second time I called purely out of shock to see if it was a real company. He claimed he had already talk to me the day before per his caller ID and I was a lying [censored]. There was at least 10 more verbal assaults. I am honestly still in shock that people like this exist in business. This company needs to go he sounds like he could really hurt someone.
Desired outcome: Investigation into the validity of the company.
I am sorry you felt the need to keep calling after being told we did not want your business, hopefully you found a nice repossession company.
What a bad person!
Called to see about repo and the guy was a DICK! Wouldn't listen to me, was assuming and condescending. Don't give these guys any of your business. I was trying to explain that we are leinholder on title and he told that was illegal. WHAT!? Complete waste of time and a complete dick. Maybe if I was a man he wouldn't have been that way? Rude. Ridiculous. Dicky.
Reposession
These people are not legit. They are not licensed in the state of repossession and did not have the proper paperwork for a legal repossession. Thankfully my bank had them flagged as scammers and did not process my wire. Beware and check out
Desired outcome: Just trying to spread the word.
We have never been paid and not released collateral and we have never done a repossession without proper documentation. We are not "flagged" and claims like these are slanderous.
Poor customer service/verbal harassment
This speedys repo is very rude. He cusses at you and verbally abuses you even when you're not trying to find information on the car as in how much the fees are but just wanted to know if can obtain personal belongings or not. He lies and says there are drugs in the car when there isn't. He is a miserable old man that hates his life and has poor customer service. He should go to church sometime for some proper guidance on how to treat people better.
Desired outcome: To properly train employees
Speedy Reposervice
I contracted this company to do a recovery for me on Aug. 23, 2021. At first when you contact them they're so polite. On Sept, 17th 2021, they called me and told me that they had located the vehicle and needed a locksmith to come and see if he could get it opened, which he couldn't. So I sent them a key next day but it didn't arrived until the 21st because of the weekend, so they said they were going to get it that night. On the 22nd I contacted them because I hadn't heard anything then she (Nancy Brown) said she had gotten bitten by a dog the night before so she was in the hospital, so I sympathised with her. Then she said her partner was taking care of it because she was bedridden. And said they had to disconnect something so they couldn't move it, and then it was the weather because it had been raining, on the 25th I contacted can't get thru on the phone mailbox full all the time.So every excuse cars blocking the vehicle so they can't get it and so on and so on. So I called and ask them to cancel and send my key back and she said no she was going to leave it in the vehicle. I asked her to COD it she hung up on me. So I called the [protected] and talked to Dan I believe his name was and I asked for the owner becaause I had a complaint and he started cursing and speaking vulgar calling me all kind of w's and f'ing this and that very rude and disrespectful. I never heard of a business displaying this type of attitude . Nancy Brown is based in Ahoskie NC. Today is Oct 6th 2021 and still not recovered. I don't know where this guy is but they need to be put out of business. I wish I had of seen all of the reviews before hand and I looked for the reviews and I saw the good ones and later on I saw these. Beware don't do any business with this company, I'm going to report them to the BBB as well. They don't deliver what they say they will.
Desired outcome: PUT THEM OUT OF BUSINESS
Repo and withholding my cars whereabouts etc
Paid 2200 $ to just have My stuff released and yet still have no idea Where my car Was taken too or where to pick up my personal belongings! Some lady named "Anne Gold" was supposed to contact me so I can come pick up my stuff but I never got any calls or voicemails and I was told I had to pay 2200 to get my [censored] back and I paid to but NO WORD BACK FROM ANYONE! Scam and Thieves!
Desired outcome: My CAR AND ALL MY BELONGINGS THAT WERE IN MY CAR AT THE TIME IT WAS REPOSSESSED
Unlawful impound
Unlawful impound, The company was given verbally and paperwork showing Fraud papers they were using to impound a vehicle.
They take the possession is 9/10 of the law and you'll give up!
They refuse to listen, usually set a $5000 fee plus impound and attempt to use the finance company who will pay the fee to collect their vehicle and the repossession company is paid.
File on their license, bond and insurance. Small claims is your quickest court remedy.
And you can sue them civilly. This is hijack Fraud by Nancy Brown and Michael Lance. Look over a bundle complaints everywhere and check with the state licensing, and file consumer affairs, and claim their bond and insurance.
Desired outcome: Return vehicle and pay attorney fees and car rental expenses
You were given multiple opportunities to supply valid paperwork to show your legal rights to this vehicle but all you sent were docs with whiteout, handwritten verbiage and no legit evidence, The lien holder made the same conclusion and paid us because you refused to. State authorities you contacted also decided your claims were without merit.
Repossession
Called to find out about repossessing a vehicle I sold but the buyer had stopped making payments on. The person I spoke with, "Dan", was extremely condescending, used curse words to insult me, and hung up on me. All because I was trying to explain that the title had been signed over, but there is a payment agreement in place. I called him back and told him what he could do with himself. Then he called me back, from an Ohio phone number to say that he was going to alert whoever had the car that I was trying to repo it so that I would never get it!
Based on the other complaints I've read, both here and on other sites, I think I should contact the FTC and ask that they investigate this business.
Avoid like the plague!
Desired outcome: FTC Investigation
Fake vehicle recovery company / not licensed!
This scammer claims to be a recovery company, but holds no license for towing and recovery in any state! This scammer charges a continuous fee that is fraudulent and not near the normal rates of licensed towing and recovery businesses in the USA!
This company sends bills with address in Canada but states that it adheres to the laws of state of Ohio and had no license for towing and recovery! This scammer is breaking federal corporation laws in every state of USA by claiming to be a vehicle towing and recovery business, with no license!
This scammer threatens consumers in paying them outrages fees to get their vehicles back from licensed towing and recovery businesses!
[protected]@gmail.com
[protected]
Jay Carter
[protected]
Thanks for the info but you are in violation of federal law providing banking info that is not yours.
Recovery fees
We hired this company to recover two Semi Trucks in TX, they said would do it for $650 per truck, 10 days free storage ang guarantee if not recovered, no charge.
They had the trucks recovered and in different storage lots with totally different storage fees. That is only a small part of the problem > I received their invoice and the recovery fees were $8,500 each... $17,000!
I said NO WAY! They told me to ready the "hold harmless" and sure enough there is a very short sentence that we agree to also pay 25% contingency of the "value of the semi"
We are not a big company, this is going to KILL my Business!
Is there any help out there?
You hired an attorney who settled this matter with us and you were never billed or charged close to 25%. We also have a release from your attorney and he is aware that you have violated the agreement of non disclosure, You only agreed to pay us when you falsely tried to report these trucks as stolen and made other fraudulent claims. We both know how you do business and why you are constantly changing company names. We charged you exactly what you were quoted and these claims are baseless.
Customer service
I called the company two days ago, asked if they could repossess a vehicle with use of a power of attorney, was told yes, and all of the documents that they needed. I called back today to ensure that I was filling out the hold harmless agreement correctly because it's a bit of a unique situation. The person I spoke with said that he was the supervisor and that there was no way that they could repossess a vehicle with a power of attorney. He proceeded to ask why the owner couldn't sign. I told him that the owner is deployed on a submarine. He told me that he knew that submarines received email. I informed him that we are not allowed to send attachments. He was being very condescending and rude, acting like I do not understand the military. I informed him that I don't need him to act like I don't understand deployments, I'm in the Army. He then told me that he was sorry that I'm in the Army and that he'll use smaller words. Then he hung up. I called him back to attempt to speak to a supervisor, he answered the phone saying that he didn't need business from me and called me a [censored].
Called to find out about repossessing a vehicle I sold but the buyer had stopped making payments on. The person I spoke with, "Dan", was extremely condescending, used curse words, and even called me back to say he was going to alert whoever had the car that I was trying to repo it so that I would never get it.
There's no way this is a reputable business. Avoid like the plague.
I canceled the repo but they still went and repo the car
I canceled the repo but they still went and repo the car. I called, emailed, text but did not get any response they ignored all my calls and email and text.
When they sent the hired towing company, my customer called me and said his truck is being picked up. So again I called and she Nancy Brown answered and said the truck has been hooked and I told her I will pay for any fees please release the truck and she told me let me talk to my manager and will call you back. I was on the phone with my customer while talking to Nancy, as soon as she hanged up with me she called the towing guy and told him pick the truck up and leave. Then she sent me an invoice for $4232.10 which she said needs to be wired today so you are not being charged any other fees and as soon as we get the money we will release the truck. I try to reason with her and she said if you make the wire transfer today I will give you a discount so you only pay $3852.89. So I had to pay since they had my customer's car. They did not release the car and had my customer pay $300 cash in order to get his truck after 3 days.
That bank address you shared an image of is for a PNC data center that PNC sold in 2019. Wow.
https://www.crainscleveland.com/finance/pnc-sells-cleveland-data-center-517-million
Thanks for the info but you are in violation of federal law providing banking info that is not yours.
Scam
This company is adolutely a scam, they do not do any replacement, they do not have cranes, they only take your contract, they use another company and after cheating you, they charge you 350 dollars for the work, they add invented charges of percent on the value of the car, then you cannot claim anything or the Do you pay or it is never again the car they are vulgar thieves we have to stop them I have a car dealer in Miami and they robbed me
Overview of Speedy-Repo.com complaint handling
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Speedy-Repo.com Contacts
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Speedy-Repo.com phone numbers+1 (800) 953-4428+1 (800) 953-4428Click up if you have successfully reached Speedy-Repo.com by calling +1 (800) 953-4428 phone number 0 0 users reported that they have successfully reached Speedy-Repo.com by calling +1 (800) 953-4428 phone number Click down if you have unsuccessfully reached Speedy-Repo.com by calling +1 (800) 953-4428 phone number 0 0 users reported that they have UNsuccessfully reached Speedy-Repo.com by calling +1 (800) 953-4428 phone number
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Speedy-Repo.com emailsnews@speedy-repo.com100%Confidence score: 100%Supportrepo@speedy-repo.com74%Confidence score: 74%
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Speedy-Repo.com address2519 Park Dr., Nashville, Tennessee, 37214, United States
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Speedy-Repo.com social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 28, 2024
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Most discussed complaints
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Involuntary repossessionOur Commitment
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