OEM Vehicle Parts’s earns a 1.6-star rating from 13 reviews, showing that the majority of auto enthusiasts are dissatisfied with their genuine parts purchases.
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Positive Review for OEM Vehicle Parts & Helpful Customer Service Agent Deb
We love OEM Vehicle Parts. This is our 3rd time ordering from them and we dealt with the super helpful Deb. Shipping was supposed to take a while but Deb sped it all up for us. One of our items was on Back Order but we still got it later on in a separate package. We were so relieved we got it as we waited for it to come from across the pond. Thanks Deb and OEM Vehicle Parts for always coming through!
Top-Notch Customer Service & Parts: My Experience with OEMVehicleParts.com
I just wanted to tell everybody that I recently purchased some car parts from oemvehicleparts.com and it was great. We spent almost $2000 on those parts and they really helped us out. They were with us every step of the way, from picking out the parts to getting them shipped to us. We even had a problem with delivery and they helped us out by opening up a claim with UPS! Thankfully, it all worked out in the end and we got everything on time.
One of the people that helped us in customer service was Chris and he was excellent. He really knows his stuff, and he was patient when we had questions. Plus, he was just nice to talk to in general.
Overall, I'm really happy with my experience with oemvehicleparts.com. They know how to treat their customers right and I would definitely recommend them to anybody who needs car parts. Thx, Steve
Avoid OEM Vehicle Parts for Your Car Needs: Terrible Service & Wrong Order!
OEM vehicle parts is not a good company to deal with. Don't even think about buying from here! I waited for 3 months for my order to arrive and had to call them and email them multiple times to even get an update. When I finally received my order, the item I received was totally different from what I actually ordered and paid for. It was so frustrating to deal with this company as they don't care about their customers at all. There's no way to get in touch with their customer service, it's almost like they don't exist. Honestly, I feel like I wasted my time and money with this so called company. All I can say is that this is a totally fake company and I highly suggest you look for a legitimate company instead. Don't make the same mistake I did, don't waste your money and stay away from OEM vehicle parts.
Beware! Stay Away from OEM Vehicle Parts - A Scamming Website That Will Take Your Money!
This online store is a no-go, folks! It's like a trap set up to rob you of your hard-earned cash. These deceitful scoundrels will take your money by making false promises of shipping your purchased OEM vehicle parts, but then delay the process indefinitely. They'll give you all sorts of excuses, such as that the parts are coming all the way from Europe, just to make you wait until the time frame for making claims has expired.
I'm telling you, they have no sense of moral values. They don't care about your time, your money, or your needs as a customer. They simply want to rip you off and move on to the next victim. It's appalling how low some people can stoop just to make a quick buck.
So take my advice and steer clear of this website. Don't fall for their trap and don't trust their dishonest practices. Choose a different supplier that puts the needs and satisfaction of their customers first. Don't let these criminals get away with their scams, and spread the word to your friends and family to stay away from OEM Vehicle Parts.
Disappointing Customer Service Experience with OEM Vehicle Parts: Issues with Receipt and Lack of Communication
I had a bit of an issue with OEM Vehicle Parts recently. I made a purchase of $2,385.68 for two airbags for my car, but for some reason, they weren't able to mail me the original receipt. I even offered to pay an extra dollar for postage, but unfortunately, that wasn't an option. The problem is, I can't register my car with the WA state patrol without the receipt. I reached out to Matt Patrick in customer service, and he said he would mail it to me, but I haven't received anything yet, even though it's been two weeks. To make matters worse, nobody is responding to my emails or voicemails anymore. It's all very frustrating!
I've been a customer of OEM Vehicle Parts for a while now, and I've generally had a good experience with them. The prices are fair, and the parts are high quality. However, this recent issue has left me feeling pretty disappointed. I understand that mistakes happen, but the lack of communication is really frustrating. It's not like I'm asking for something unreasonable – just a copy of my receipt so I can register my car.
Overall, I still think OEM Vehicle Parts is a good company, but I hope they can work on improving their customer service. It's important to keep in mind that things can go wrong, but it's how you handle those mistakes that really matters. I'll give them the benefit of the doubt for now, but if this issue isn't resolved soon, I'll have to take my business elsewhere.
Warning: Terrible Experience with OEMvehicleparts.com - Lost $300 and No Shipment
OEMvehicleparts.com is no good. In fact, it's downright awful. I paid for $900.00 worth of parts, but all I got was a measly $600.00 worth. And get this: the website said that the parts had shipped, but they hadn't even left the warehouse. I was so mad that I called them. The guy who answered said he needed to check the order and put me on hold. Then, the phone just went silent! When I called back, some other dude answered and said that the main man was gone. Poof! Just like that, I lost three hundred bucks. I had to go order my parts somewhere else. Don't trust these people. You're better off going to a brick-and-mortar store or some other website that won't cheat you like this one did. This all happened back on August 3rd, 2020. I'm still angry!
Poor Experience with OEMVehicleParts.com: Lack of Customer Service and Damaged Parts
I've recently purchased some parts from oemvehicleparts.com, but sadly, I encountered a few problems. The package arrived, and I immediately noticed that the hood was bended and the bumper was severely damaged. It was quite disappointing, especially considering the amount of money I spent on them. I quickly opened a claim for a refund, but to my dismay, after two months, I still haven't received any update or reimbursement.
The customer service was lacking, to say the least. I attempted to contact them through calls and emails, but they seemed unresponsive. It was frustrating because I needed my refund as soon as possible, but they didn't seem to prioritize their customer's needs.
My experience with oemvehicleparts.com wasn't the best, and I wouldn't recommend this website to anyone looking for quality parts. The lack of customer service, coupled with the poor packaging, made me question their credibility as a company.
Moreover, I was disappointed to find out that someone with the same first and last name as the owner of oemvehicleparts.com, Matthew Patrick, was involved in a fraud case in 2017. It's essential to consider these types of scenarios, and it makes me question the ethics and integrity of the company as a whole.
In conclusion, I would advise others to stay away from oemvehicleparts.com. It may seem like a good deal at first, but the potential issues and lack of customer support made it a less than satisfactory experience.
Proceed with Caution: Review of OEM Vehicle Parts Customer Service and Shipping Costs
This website, OEM Vehicle Parts (oemvehicleparts.com), is an interesting one. They're pretty honest about the fact that they don't actually stock any parts themselves, but rather act as a middleman between the customer and the supplier. You'd think that this would mean they would excel in providing great customer service, but unfortunately that's not always the case.
Personally, I've had some negative experiences with their customer service team. They didn't seem particularly knowledgeable about the parts they were selling, and it felt like I was always having to chase them up for updates. However, it's worth noting that everyone's experiences will differ.
If you do decide to buy from OEM Vehicle Parts, be sure to double-check your shipping costs before pressing the button. They have a tendency to overcharge on shipping for smaller parts. In fact, I once had a small part shipped to me in Massachusetts, and the shipping cost was $15 more than if I had gotten it shipped directly from a Benz dealer in Nebraska. What a rip-off!
Overall, I'd say that OEM Vehicle Parts is not the most trustworthy or reliable option out there. I've dealt with parts sweatshops in China and Russia that were more honest and reliable than these guys. So if you value good customer service and fair pricing, I'd recommend looking elsewhere.
WARNING: Avoid purchasing from OEM Vehicle Parts - my experience was a complete RIP-OFF!
I recently had a really bad experience with OEM Vehicle Parts(oemvehicleparts.com). I ordered a whopping 45 parts for my vehicle from them but when the package arrived, I was in for a huge disappointment as only 39 parts were in the package. To make matters worse, the box was packed so full, there was no way six more parts could have fit inside. I was short-changed by 6 parts!
When I contacted the company about the missing six parts, they put the blame on me, saying that they had shipped everything I ordered. But how could six parts have just vanished? It seemed like they were trying to rip me off.
To add insult to injury, the order was a backorder and it took a whopping 2 months to even receive the partial order. This meant that by the time I discovered that I had been short-changed by six parts, it was already too late to file a dispute.
Overall, I was left feeling very frustrated and deeply disappointed with my experience with OEM Vehicle Parts(oemvehicleparts.com). Frankly, it felt like a perfect scam. I urge anyone who is considering purchasing from this seller to think again and take my RIP-OFF experience as a warning. Keep away from this seller and save your valuable time and money.
Poor Customer Service and Defective Parts: My Experience with oemvehicleparts.com (Order #27708)
So I recently had an experience with oemvehicleparts.com and I have to say, it wasn't the best. First off, the parts I received didn't look new at all. In fact, they looked like they had been used before. And to make matters worse, when I took the parts to my mechanic, he informed me that the motor wasn't even working. Talk about frustrating!
Now, I paid $40 for overnight shipping, hoping to get my parts as soon as possible. But it took a week and a half for me to receive them. And when I contacted them after not receiving a shipping number for a week, I was met with an attitude. Not cool.
Trying to figure out how to ship the parts back for a refund or replacement has been a headache. I've been emailing them for over 2 weeks now, with no solution in sight. It's gotten to a point where I've had to find another place for the parts I needed and request a refund from oemvehicleparts.com.
To add insult to injury, it seems like they are ignoring my emails once I give them my order number. Come on, guys. I just want my money back for these faulty parts.
I did manage to find some parts a bit cheaper on their website, but honestly, it's not worth having to deal with their poor customer service. And it seems like I'm not the only one with this problem. After checking out some reviews, I noticed that a few people have experienced the same issue with receiving pre-owned parts.
So if you're thinking about ordering from oemvehicleparts.com, just beware. My order number is 27708, so hopefully they'll see this review and improve their service for other customers.
OEM Vehicle Parts Complaints 3
Mixed Experience with Car Part Store: Great Selection but Poor Customer Service
This place is pretty good if you're looking for car parts. When I needed to send somethin' back though, they kinda just stopped answerin' me. I tried emailin' and callin', but nothin' came of it. So y'all might wanna go check out eBay or Amazon first before ya shop here.
Disappointing Experience with OEM Vehicle Parts: Broken Transfer Case and No Customer Support
So, I stumbled upon OEM Vehicle Parts (oemvehicleparts.com) and ordered a transfer case from them. But guess what? It came with a broken connector and vacuum line! I was pretty disappointed. And, let me tell you, they didn't do anything to help me out. No solution, no refund, no nothing! Instead, they just made the situation worse. Ugh, it was such a pain!
Stay Away from OEM Vehicle Parts: Terrible Customer Service & Defective Products
Yo, I gotta say, my experience with OEM Vehicle Parts ain't been all that great. I figured I'd give 'em a shot 'cause they were talkin' up how they's so damn good with their 100% satisfaction guarantee and all that jazz. But when I got my part and tried to fit it onto my ride, it just didn't wanna cooperate. It was like tryna fit a square peg in a round hole, you feel me?
Anyway, I called 'em up to try and sort things out and maybe get a refund or somethin'. But you know what? They wouldn't answer my calls or email back. Like, what the heck, man? I'm out more than a hundred bucks now and they don't even wanna help me out. Ain't that some [censored]?
So yeah, I wouldn't recommend OEM Vehicle Parts to anyone if I'm bein' honest. Their customer service is straight up whack and they don't seem to care about keepin' people happy. Save yourself some trouble and go somewhere else for your car parts, 'cause these guys ain't worth it.
Is OEM Vehicle Parts Legit?
OEM Vehicle Parts earns a trustworthiness rating of 62%
Generally safe, but check closely before sharing details.
OEM Vehicle Parts has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
OEM Vehicle Parts has registered the domain name for oemvehicleparts.com for more than one year, which may indicate stability and longevity.
Oemvehicleparts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Oemvehicleparts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Oemvehicleparts.com you are considering visiting, which is associated with OEM Vehicle Parts, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the oemvehicleparts.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Oemvehicleparts.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The oemvehicleparts.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to OEM Vehicle Parts. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About OEM Vehicle Parts
At OEM Vehicle Parts, we understand the importance of using authentic OEM parts for vehicle repairs and maintenance. We take pride in providing our customers with top-quality parts that are specifically designed by the manufacturer to fit their vehicle's specifications and requirements. This not only ensures optimal performance but also prolongs the life of their vehicle.
What sets us apart from other parts providers is our commitment to customer satisfaction. We are dedicated to providing our customers with exceptional service and support, and our team of experts works diligently to answer any questions or concerns they may have. We strive to deliver an effortless shopping experience by providing easy-to-use search tools and secure, hassle-free ordering options.
Furthermore, at OEM Vehicle Parts, we offer competitive pricing and regular promotional discounts to ensure that our customers receive the best value for their money. We are confident that our prices are highly competitive, and we encourage our customers to compare our prices with other parts providers.
In conclusion, OEM Vehicle Parts (oemvehicleparts.com) is the go-to source for authentic, high-quality OEM parts for a wide range of vehicle makes and models. Choose us for our superior products, exceptional customer service, and competitive pricing. Trust us to help you keep your vehicle running safely and smoothly for years to come.
Overview of OEM Vehicle Parts complaint handling
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OEM Vehicle Parts Contacts
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OEM Vehicle Parts phone numbers+1 (508) 335-7266+1 (508) 335-7266Click up if you have successfully reached OEM Vehicle Parts by calling +1 (508) 335-7266 phone number 0 0 users reported that they have successfully reached OEM Vehicle Parts by calling +1 (508) 335-7266 phone number Click down if you have unsuccessfully reached OEM Vehicle Parts by calling +1 (508) 335-7266 phone number 0 0 users reported that they have UNsuccessfully reached OEM Vehicle Parts by calling +1 (508) 335-7266 phone number
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OEM Vehicle Parts emailssales@oemvehicleparts.com81%Confidence score: 81%Sales
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OEM Vehicle Parts social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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