AAMCO Transmissions
Reviews and Complaints

I took my vehicle for a FREE courtesy check at 1821 S S Rd 7, Fort Lauderdale, FL 33317. After two days of getting no updates, I called and spoke to a female by the name of Zee. She informed me that the battery in my vehicle was dead and that they had to charge it, which took the whole day (RED FLAG). She also informed me that to diagnose the problem, it would be about 4 hours at $169 per hour (another RED FLAG); it does not take that long to put a vehicle on the machine to find out the problem. I thought all along that was what was being done. I was told that she would text me some papers to sign to give them permission to do the diagnostic, and I agreed for only 1 hour at $169.

I called back on day 3 for more updates; Zee informed me that my vehicle was still waiting to be diagnosed and that it would not be done until the following Monday because of Thanksgiving and that they are not open on weekends. The shop is open at 7:30 am, and a message was left on my phone at 5:47 am telling me that she had new information on my vehicle (REALLY!). If the shop is open at 7:30 am, how could they have information about my vehicle before that time? (RED FLAG). I called the shop just to be told that I would have to pay $1195.00 for them to diagnose my transmission. At this point, I told Zee that I would be coming for my vehicle. I requested a printout for the diagnostic they claimed was done. I went home and viewed it, only to find out that nothing was done, and they dated the paper for day number 2, even though they initially told me that nothing could have been done until Monday. I called and spoke to Zee, who was very rude and hung up the phone on me. They also deliberately broke my key fob, and now I can open or close the door of my vehicle unless I remove the key from the fob.

I took my vehicle to another shop, and I got the problem fixed for only $125. The problem was just the transmission pressure switch.

I would advise everyone to get a second or even a third opinion. And please be aware of AAMCO. They are not truthful and will lie to you just to get your money.

I dropped off my car at 8 am and they closed early and won’t be open till Tuesday, I will be without my car for 4 days. I did not relieve a call or anything regarding the service or lack of service and they were closing early today. I will never recommend this place to anyone. The AAMCO I am referring to is the one in Victorville on Palmdale road.

Location:

The Original Quevedo Inc. dba AACO Transmissions

1320 10th St Lake Park, FL 33403

[protected]

[protected]@aamcolakeparkfl.com

I had ROGER the owner take a look at my axle that I replaced, and I came to find out I made a mistake, so the part had to be replaced. Roger called me about 4pm to tell me what it would cost, and the problem needed to fix it correctly. Based on this information I verbally agreed by phone to have the repairs done, which was the Right passenger axle and the new seal. Roger stated the new part would be in tomorrow and I said I'd like to examine the new part against the old part, but he hung up on me before he heard me. I called the next morning around 830am to let them know I need to see the new part before they replace it to compare it and see what happened. I get there after the part was received and he told me I have 30 seconds to look at it in a Haughty voice. I was a lil bit taken aback by his customer service engagement with me by him as the OWNER in front of his staff. So, I said OK go ahead and fix it and let me know when its ready. So, they call me later that day, I ordered an Uber to drop me off at their location. I go in and they charged me a CREDIT PROCESSING FEE of $19 on the bill not understanding that I'm paying in cash, Hmmm! I had them take that FEE off and they did. I also requested the old parts and ROGER stated that they threw the brand-new Seal part away that they should've shown me, but they did give me the new Axle I put in and I observed the issue based on my fault. I paid and wrote down PAYING UNDER PROTEST on the bill and ROGER got mad at me for doing so and told me to get THE [censored] out of his business or I'll call the Sheriff. So, I said sir I'll wait until they come so they can see how CRAZY you are with a customer who simply wanted ALL of his old Parts Back. Roger called the police 2 times on me within a span of 10 minutes and manufactured a LIE that I threatened his LIFE, which never happened. I asked ROGER why you have a buzzer on a Public Service Business, and he told me none of my business. I said you must be afraid of something to have that on your door. He told me to GET OUT and I said I'll wait on the police sir. Meanwhile we are going back and forth, and he tells me you are NOT a good Car Tech, and I said sir we all make mistakes and so do your men back there. He went on rant about my Mobile Shop in that he Owns his business and still in business and not like my other business "kangaroo House Subs and More" that went out of business. I said sir I downsized based on the economy and there are many mom-and-Pop places going under sir and furthermore what does that have to do with your Bad attitude and you're badgering me as a customer. I said sir you DO NOT own AAMCO you have a Franchise Contract under their name ONLY! They can snatch your franchise Contract at any time sir. Then ROGER got more upset and slammed his office door on me. I kept talking [censored] to him until 2 Uniformed officers PBSO cops showed up and I let them both in cus they have a buzzer on the door (LMAO). I spoke to the officers and explained the deal and they took me outside and he made them give me a NO TRESSPASSING ORDER for 1 year. I told the Popo he won't never have to worry about me coming back EVER! But I will call Corporate and relay the interaction I had today, along with posting up the Video online of how he treated me, doing a Review all over the Internet, and Calling the Department of Agriculture about my experiences with ROGER. I BELIEVE HE IS A LOWKEY RACIST AND DEALS WITH BP ONLY BECAUSE HE DERIVES MONEY FROM THEM. I MIGHT BE WRONG BUT HE HAS MANY PBSO CUSTOMERS CALL ON HIM OR VICE VERSA over the years he's been under a Franchise Contract with Aamco, SO TO ME HE HAS A HISTORY OF BEING A NASTY SOB.

Mr. D.A. Dorsett

IF ANYONE HAS HAD A BAD EXPERIENCE WITH THIS LOCATION, PLEASE GET INTOUCH WITH ME @[protected]@YAHOO.COM. I PERSONALLY WOULD LIKE TO HAVE AAMCO CORPORATE TAKE HIS FRANCHISE LICENSE BASED ON ALL THE COMPLAINTS THAT OTHERS HAVE HAD WITH THIS PERSON IN GENERAL. I THINK HE HAS A MEDICAL MENTAL ISSUE GOING ON AND DOESNT KNOW HOW TO SPEAK OR RELATE TO HIS CUSTOMER BASE AND IT SEEMS LIKE HE'S DOING SHADY WORK TO ADD TO THE BILLS OF HIS CUSTOMERS. I SEEK TO FILE A CLASSACTION LAWSUIT AGAINST HIM AND AAMCO AT THIS POINT FOR ALL WHO HAVE BEEN TAKEN BY ROGER THE OWNER INFACT.

There is nothing positive to share here. What an absolutely awful company from the franchisees to corporate there is nothing good about it. They will rip you off as much as they can and essentially tell you how stupid you are. I called corporate to file a complaint and was told that they would investigate and get back to me. Was there ever a follow up with me ? NO! they dont give a [censored] and I'm sure their customer support people are told to just appease the customer but never really try to provide a satisfactory solution. I wish no one would continue to support this business so they will just have to shut down.

AWFUL! AWFUL! AWFUL [censored]ING COMPANY!

Call me [protected] my name is Randy Stevens I would prefer to speak on the phone with corporate about the service that was done on my truck please and thank you have a great bless day

We were not properly helped. You guys spoke to Steve at Amco. He did nothing to our truck. Christian has admitted to doing wrong to our truck. We need to speak to somebody we need help we need to solve our problem. We’ve paid out-of-pocket too many times and the same issue was taken care of by people that worked at Amco and I, my truck blew out the transmission hose twice because of your guises work and we’re not gonna be able to be helped

I already sent you a letter telling you about the expense of $11,000 for a transmission and a rear and I still have a bad vibration when sitting still in the truck is in gear the manager of the establishment and bear Delaware just told me that I could take it somewhere else or his recommendation would be waiting until something breaks then we’ll fix it. Is this how you guys run your company please at least contact me back and let me know you got this even though you’re probably not gonna do anything about it.

[protected]@aol.com

James wills

1010 Richfield rd Newark de 19713

[protected]

I have a 2019 Ram 2500. I took my truck to Aamco at 638 Medford Ave Patchogue NY. for a transmission issue. The warranty company Car Shield wanted to source it out for a used unit. Frank at Aamco asked me would I be willing to pay extra for a rebuild. I agreed to have my transmission rebuild. I had to bring my truck back twice after being rebuilt. My truck has been in the shop for a total of 3 weeks. Frank keeps giving me the run around blaming the problem on the warranty company. I want all the money sent back to me so I can take my truck somewhere else to be repaired properly. I'm losing money everyday that my truck sits in his shop. The last time I picked up my truck it broke down and had to get towed due to multiple transmission codes and a faulty mystery right front axle problem. I just want my transmission fixed or a refund.

My husband brought his truck to this dump to get a transmission that was covered by his extended warranty! This so called company had his truck for over 2 months! They made the truck even worse! They messed up his wiring harness and he still can’t drive it! We had to pay to have it towed to my husbands job! This place doesn’t know what that are doing they don’t answer calls and they open and close whenever they want to!

On 12-30-22 I took my 2008 Dodge Dakota ST to AAMCO at 3595 Market St

Riverside, CA., 92501, because the check engine light was on and transmission was slipping out of gear when the vehicle warmed up. Was told it was an electrical problem. On 1-06-23 I paid $1942.69 to AAMCO to replace the “ control modular” and got truck back and the mechanic showed me what he had replaced under hood.

I took the truck back to AAMCO in July 2023 because when driving truck to long it warm up and just die and would not re start for a half hour or longer.

The first time the mechanic drove it it did not happen and I told him he needed to drive it longer, so he did and the same thing happened to him. Then I was told its electrical and they no longer did electrical problems, so had it towed across town to SUPER AUTO REPAIR at 10200 Hole Ave Suite 300, Riverside, CA 92503. When they diagnosed vehicle they stated it is in fact an electrical problem, it was the “computer and 2 coils” so I authorized them to fix. On 7-27-23 paid $1433.00 to SUPER AUTO REPAIR. When I picked up truck the mechanic showed me the same part under hood that AAMCO replaced in January 2023, so I went back to AAMCO and was told I should brought it to them, which I did and was told they do not do electrical problems any more. Then the lady in office told me that when the other mechanic showed me it was the same part they replaced in January I should have had them take off and had my truck towed back to AAMCO

since it was still under the 12 month warranty and since I authorized SUPER AUTO REPAIR to do the repairs there was nothing AAMCO would do. Since I did not bring back to them and I said, when I did bring it here in beginning you stated you did not do electrical work anymore, she told me that the “ECM/PCM-COMPUTER – CONTROL MODULAR - BRAIN “ (whatever they want to call it that day) is not electrical and I should never had authorized it to be removed and replaced by anyone but AAMCO.

I feel I should get either the cost of the part back from AAMCO that they charged me $1345.00 or the total bill from SUPER AUTO REPAIR $1433.00.

because I did take it to AAMCO first and they told me they do not do electrical any more and had to have it fixed some where else.

Thanks for your time,

Douglas Franklin

5456 Greenbrier Dr

Riverside, CA., 92501

[protected]

[protected]@gmail.com