Circle K

I have been going to circle k for a long long time. I love the convenience and their atmosphere and of course the wide variety of merchandise to choose from. Well I have had the same rout ifs ne now for at least 3 years. I wake up grab my 20 oz tumbler cup and head straight to the circle k before my eyes are even fully open. I get their with my husband. Majority of the time I'm buying 2 coffee refills and 2 packs of cigs every single morning. We walk in he heads off to make up the coffees how we like and I hurry and get in line.. sometimes it's very long and we do it this way so we can be done paying and making the coffee at the exact time. It's never been a problem the entire 3 years that I have been doing it.. well about 2 weeks ago one of the circle k employees I walked up to had just an awful attitude the second I walked up. Well I asked for my cigs an then the coffee an she tells me my total and I asked if I could type my number in because I participate in the coffee club and it just made her explode. She started saying you can only get a refill if you have a circle k cup and I cant ring you up until he gets over here with the coffee. Well i started complaining a lot first of all i was just in shock with how i was being treated. Well finally we resolved the issue with it being okay to use my tumbler cup. But now we are no longer allowed to split up and he go make the coffee while I pay. It really is an inconvenience and to be treated the way they do about it when I come in every morning paying good money to that store. Now when i get my 6th free coffee I'm not aware of it being my free one until it's already made and i get up in line well when she says it's your free coffee i have to go pour my coffee out that's already made because the free one gets to be any size and i take advantage of being able to get a big one.. it slows us down it really has caused problems. it use to be a breeze going to the circle k, I've gotten to where I dred going and want to look into finding another store. I mean no one ever had a problem with it their are not a set of rules listed anywhere saying it has to he that way that women simply had an attitude with me didn't like me because I'm white or just plain out wants to be a b word, and started making up rules just to be mean. I'd really like to get some feed back about this situation because I do like the circle k and hate knowing I may have to go to another store. And i forgot to mention if this was a rule or a policy how come it was never enforced the past 3 years I've been coming or how come I can stop at any other circle k and they don't mind at all that we have our own tumblers or that I get in line and pay while he makes the coffee... my names Rachel Lawson phone number [protected] email [protected]@yahoo.com.
Thank you so much
-circle k, coffee lovin, loyal customer.