Family Dollar

Greetings

I'm a regular customer of your store (3850 Flat Shoals Pkwy, Decatur, GA 30034) for over 19 years. I had the worst experience. It was 9:35 am Jan 11, 2024. The male employee at the front yelled at me. He stated, "hey dog, you only have 5 minutes. Do you hear me?" This is NOT the way you talk to a 56 year old customer. There were about 7 people in line waiting to buy. I felt embarrassed. I've never been talked to like that by an employee. I did not purchase what I came to get because of the way he handled the situation. I heard him him tell the customners that he hate when ([censored]S) like me come in and stay 30 minutes. I was in the store for about 10 minutes and I had 25 minutes because you close at 10pm.This was NOT customer service! I was going to get dog food and laundry detergent, but the way he treated me I decided not to purchase. When I was leaving the store I asked him why did he embarrass me in front of the customers? He stated, "Oh, that's how you feel?". As I was leaving he immediately came behind me as if he was going to attack me. I was trying to go out the door and one side was locked. I asked him to let me out. When I was leaving, I said "Jesus". He said.,"you damn right". He SLAMMED THE DOOR behind me. I would like a written apology from him. If not he should be fired. it's not safe to come into your store especially when you feel threatened. I will NOT be shopping at your store because of how he treated me. I appreciate the new manager because she really cares about her customers. Please have someone from your corporate office contact me.

Thanks

Ronald Hatcher [protected]