Coast Dental Services reviews and complaints 1
View all 186 complaintsCoast Dental Services - service
I was scheduled for the usual 6 month check-up and cleaning on May 22, 2019; this appointment was rescheduled 3 times. When I arrived, I was called in and proceeded to the room I was assigned. Waited almost 45 minutes before I finally received my cleaning.
Usually after the cleaning, the doctor would come in and check on the procedure performed and to make sure everything was fine. Well, to my surprise, there was no doctor on site ( which I thought was very usual, especially in case of an emergency). I was very concerned about not having a doctor on hand. I had questions regarding my bite but I was told, the doctor isn't available on Wednesdays... Really? I was also informed that he was leaving Coastal in a few weeks. Since I have been with Coastal, there have been 4 to 5 new doctors at this facility.
This is the 1st time I ever went for a dentist appointment with Coastal (I have been a patient for 12 years) and the 1st time of experiencing No Physician On Site to check the dental hygienist's cleaning!
Also the bathroom lights were out.. maintenance ?
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