Coast Dental Services reviews and complaints 1
View all 185 complaintsCoast Dental Services - service
I was scheduled for the usual 6 month check-up and cleaning on May 22, 2019; this appointment was rescheduled 3 times. When I arrived, I was called in and proceeded to the room I was assigned. Waited almost 45 minutes before I finally received my cleaning.
Usually after the cleaning, the doctor would come in and check on the procedure performed and to make sure everything was fine. Well, to my surprise, there was no doctor on site ( which I thought was very usual, especially in case of an emergency). I was very concerned about not having a doctor on hand. I had questions regarding my bite but I was told, the doctor isn't available on Wednesdays... Really? I was also informed that he was leaving Coastal in a few weeks. Since I have been with Coastal, there have been 4 to 5 new doctors at this facility.
This is the 1st time I ever went for a dentist appointment with Coastal (I have been a patient for 12 years) and the 1st time of experiencing No Physician On Site to check the dental hygienist's cleaning!
Also the bathroom lights were out.. maintenance ?
Latest Coast Dental Services Reviews
Over charging, inproper coding to charge myself and my insurance company more money! Overcharging for services, made to pay upfront, refusal to submit charges to secondary insurance even though an in network provider Extremely Disappointing Experience Lazy office time to go home! Administrative staff and customer careGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!