Waffle House

We been at waffle house on hwy 80 for approximately 15 mins and haven't even been asked what we would like to drink yet .they refuse to answer the phone piss poor attitude they apparently don't care about the customers because the house keeping is terrible and well I've been typing this while I wait to order and I still haven't done that so how do we resolve this situation?

Went to the Waffle House in Dublin, GA on Veterans Blvd on 12-6-20 at app. 2:30pm. Floors dirty, tables needed wiping off. Several employees weren't wearing mask. Some had them on, some didn't. The black female waitress that waited on us seemed to not care about anything. We had to ask for our drinks after we got our food. Had to ask for silverware, napkins. (Ridiculous) & Had to ask to wipe our table off. Please have somebody address this complaint. Food was good, except grits!

The customer service was horrible. I stood in front of one staff member she never greeted me she just processed receipts and called the manager over to assist her. The manager never greeted me or asked if I had been helped either. They were both Caucasian women. The only one that helped me was an African American woman and I am African American by the way. I asked for extra sausage in my hash brown bowl this was a to go order and my sausage was burned and I could not eat parts of my meal. I am highly disappointed.