Steak 'n Shake reviews and complaints 1
View all 1731 complaintsSteak 'n Shake - food/atmosphere/ and behavior of cook named cody
My name is Amanda Coffman, 5413 DuPont Street, Chattanooga, TN 37412. My email address is [protected]@comcadt.net. I chose to have dinner at your restaurant this evening. I ordered a grilled cheese toasted extra dark with fries. The boy slung the bread on the grill, and lightly darkened it, slapped the cheese between it and then popped it in the microwave to melt the cheese. I told the waitress I had asked for was a grilled cheese toasted extra dark not microwaved. Cody did say he would make it again. During both the first and second sandwich he remade he continued to throw pas, slam lids of the metal pans, slinging the wooden boards, bacon pressed, the cheese cube, and salt/pepper shaker. He was just in foul mood but in a way the customers were uncomfortable. I didn't enjoy my dining experience at all. Thank you
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Calling someone a boy when you are the one acting like a child. I find that ironic.