Kroger

I picked up a Pro Deep Carpet Cleaner at closing time 8/21/23. I was told I would have to pay an additional $15.00 deposit to incentivize me to bring it back clean. Which I did! BC I wanted my deposit back.

The next morning about 10 AM as I wanted to start cleaning my carpet, I pulled the dirty water tank off and I could see dirty water at the bottom of the container. I saw what looked like hair and other debris attached to the filter In the grooves under the tank there was corrosion that I used a wire brush to clean.

I went outside with the water hose and rinsed the container out several times. I pulled some stuff out of the tank - I have pictures/video to show you.

Upon returning the Cleaner, I mentioned to the lady-clerk that the one In received was dirty - I began to show her as I pulled out my camera. But the interest was not there.

I asked for a $15.00 refund/credit since I had to clean the device twice-once before I used it and again after I used it. I feel like I should get the $15.00 deposit that the person paid prior to my use because I did the cleaning that was supposed to have already been done.

I request $15.00 for up after someone else..

I've complained to the store several times. Just did again today, 1/29/23.

Russell Ridge Kroger Pharmacy on Buford Drive in Lawrenceville, GA is horrible! They mess up prescriptions, they are rude, they argue with customers, they call me to tell me they have a prescription ready to be picked up (I don't have any, i've moved them all out) and are horribly bad at service. I've moved all prescriptions away from that store. If you want details, I have numerous errors and overcharges that they blamed on me. I can overcharge myself?