Krystal reviews and complaints 1
View all 178 complaintsKrystal - Service
The Krystal's on Canton Highway In Marietta/Kennesaw, GA has very rude service, it is always bad but this is the first time I wanted to complain. I was there 5:56 am yesterday morning and the manager saw me pull up slowly past the doors and onto the drive thru, he was letting in other employees. I don't know if they didn't open until 6:00 ma or what but he still should have motioned to me that they weren't open yet or if they were going to be open at all that day. He already had his earphone on - as I spoke into the drive-thru, there no response at all. He could have at least acknowledged me. When I drove around there were several people standing there looking at me probably already clocked in but not working. I left and went to my second choice, mcdonalds, so you lost out on $4.37, imagine that twelve times a day. They used to be 24 hr, I guess they cut back, but that is still no reason to overlook me in that way
The complaint has been investigated and resolved to the customer’s satisfaction.
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