The UPS Store reviews and complaints 1
View all 355 complaintsThe UPS Store - in store experience
Hello good day my name is Kenesha I am writing to you because I had a bad experience in your UPS store yesterday 1/17/2019 at 2:01 in Mcdonough Ga. Terminal #POS70608 Employee #104641 I don't like the fact that I spent over 20 minutes in the store because of a cashier that would not listen. I proceeded to go to the cashier to do a Amazon return like I always do and the cashier told me that I had to pay for my print copy but clearly on Amazon.com it says zero dollars I have done this numerous times and never had a problem until I encountered this cashier yesterday I didn't like his attitude and I didn't like the fact that he charged me $2.36 for something that I was not supposed to be charge for especially when I do this 2 or 3 times a month and never had a problem. I would like a refund for my purchase please because it's the principle I can't stand when people treat me like I'm nothing. Review your tape and you will see I kept a smile the whole time and even when I gave him permission to look at my phone he clearly seen the $0.00 but still charged me this Cashier need more people skills and he needs to realize Mcdonough is a city of many cultures now anyhow here is the proof And if you have any questions or concerns you can contact me at [protected] or [protected]@yahoo.com thank you.
K. Campbell
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Looks like you selected a Kohl’s return. You need to select the one that says UPS Store, no label or box needed. Then they will send the QR code to your phone to be scanned. If you cannot get the QR code and you have a shipping label, then, yes, you have to print that out and bring it affixed to your package or they have to direct you to a self serve kiosk to access your amazon account and print from your email.