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CB Furniture Stores Rooms To Go 6288 Dawson Boulevard, Norcross, GA, 30093, US
Rooms To Go company logo
Rooms To Go
reviews & complaints
Rooms To Go company logo

Rooms To Go

6288 Dawson Boulevard, Norcross, GA, 30093, US
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1 complaint
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Website
www.roomstogo.com
Phone number
+1 (770) 441-2222
Category
Furniture Stores
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 6:00 pm

Rooms To Go reviews and complaints 1

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1:18 pm EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Rooms To Go has left an official reply on this complaint.

Rooms To Go - customer service

I called today at 12:53pm. Taisha/Aisha answered the phone. I asked if I can check and see when my payment will be withdrawn today. I was provided acceptancenow phone number when I called it gave me a busy tone and I explained this to her. She said it is the right phone number and started screaming at me. Her behavior was very unprofessional. I asked to speak to a manager and she transferred me to another employee named Adrian. I asked to speak to a manager once again and she refused to connect me to a manager and said that they all are busy and that there's nothing I can do. Adrian also had a huge attitude with me and she ended up explaining that acceptancenow can only take 1 call at a time and to keep trying. Why didn't Taisha say this in the first place? This is the worst experience I've ever had.

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Rooms To Go representative's response
Aug 20, 2019 11:13 am EDT
Rooms To Go customer support contacts
Phone numbers

+1 (888) 709-5380

+1 (800) 766-6786

Address

11540 Highway 92 East, Seffner, FL, 33584, US

Website

www.roomstogo.com

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We are disappointed to hear that you have not received the service that you deserve! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be happy to help any way that we can!
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