Great Expressions Dental Centers

I went in to the Holcomb Bridge location in GA Jan 17, 2019 for a receding gum procedure. During the procedure the periodontist said that his last day was in 2 weeks- this was in the middle of the procedure where one part of my upper gum had already had alloderm procedure and while they were doing the lower portion so it's not like I could leave after hearing this. This procedure req'd coming back in 2 wks for check up and then 2 wks later to get permanent stitches removed. Saw him for my f/up visit but for the visit to get stitches out I had to go to an oral surgeon he recommended since he no longer worked there. The oral surgeon supposedly got all the stitches out but then informed me that one knot was "embedded" in my gum. He told me it would "work itself out" even though I told him it was permanent stitches. 2 weeks later I went back to this oral surgeon at Great Expressions and he told me to come back in 2 more weeks and he would do a small incision to remove the embedded suture. 5 days b/f this 3rd visit w/him I felt something on the back of my teeth and pulled out a long thread of sutures, then 15 min's later I pulled out yet another long thread of sutures so he obviously didn't remove the sutures he indicated he had. On the 3rd visit after having my gum area numbed about 6 times he said he wouldn't take it out the embedded sutures b/c it would harm what had just been done. Told me to go see another periodontist w/in Great Expressions- so went to see that periodontist where I learned that not only do I have one suture embedded but two sutures embedded. I was told that I would be contacted to hear how this will be resolved. However, I've called Great Expressions at least 25 times and no one calls me back -except one office mgr in the Lawrenceville location. Meanwhile I learned that Great Expressions overcharged me $1200. I've been waiting over 2 months to get this refunded back to me and NO ONE IS RESPONDING. I'm about to file a complaint w/the state, go on every review site I can to tell everyone to be aware of your company. I want my money back ASAP and I want these 2 sutures that are embedded in my gums out ASAP. Sandy Blalock [protected]