Sam's Club

Last week February 8, 2021 at approximately 7:30 PM I tried once again to use my Sam's Club credit at the checkout stand I then went to customer service asked him if I could use my credit of $74 to purchase my groceries they said no I can go to member services next time I come in and get a gift card with the $74 on it today at 6:58pm I went to member services desk and for 27 minutes went back-and-forth with the lady at the counter and someone over the phone which was again unsuccessful I have tried in vain to use this credit of mine being a "plus member" I am extremely disappointed at the service that I received I am disabled I do not require a cane or a wheelchair but I do have nerve damage that impairs me from standing in one place for too long the 27 minutes was a waste of time and literally a pain

Your snack bar is totally disorganized
Waited half an hour after ordering a hot dog
Still no hot dog
I asked for and got my money back
The employees were nice but everyone was standing around waiting for their food & getting frustrated
It was not particularly busy around 3:30pm on 4/21/18
Seems like a small thing but to be truthful this happens a lot, people waiting forever to order and then get their food
You guys could be making money hand over fist at this concession but you are just wasting a great opportunity
Four registers ...only one open...only one person bringing up food orders
Why even have a concession?
Costco concession is busy like hell all day with at least half a dozen registers open and a ton of people working behind the counter
In Hawaii we love to snack while we are shopping and we like Sams a lot but your snack bar at this store is really sad