AT&T reviews and complaints 1
View all 2150 complaintsAT&T - unethical behavior in regards to purchasing an apple phone
o/a 24 June 2019 I had purchased an Apple XR phone outright from the ATT Store listed above. Before deciding whether or not to purchase this phone, I was concerned that I couldn't unlock the phone since I needed this phone for work due to frequent travels to Asia and Europe. The sales clerk assured me that I could unlock this phone within 30 days. I tried unlocking the phone and it states that my phone can't be unlocked until 6 months. This is unsatisfactory since I was misled in regards to how long my phone has to be activate before I can request my phone to be unlocked. I went with ATT because I have family who works for ATT as well as the quality service and coverage. If I knew that I had to wait until December to unlock my phone I would have bought this phone at an Apple Store. This type of sales tactics should not be tolerated as it's misleading and could tarnish ATT's reputation as a credible and honest company.
Latest AT&T Reviews
Garbage Management I was promised a certain quote and am being charged completely o body takes accountability AT&T mobile phone plans for new customers It sucksGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!