Menu
For Business Write a review File a complaint
CB Online Shopping LTD Commodities 2800 Lakeside Dr, Bannockburn, IL, 60015, US
LTD Commodities company logo
LTD Commodities
reviews & complaints
LTD Commodities company logo

LTD Commodities

2800 Lakeside Dr, Bannockburn, IL, 60015, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
7:00 am - 5:00 pm
Tue
7:00 am - 5:00 pm
Wed
7:00 am - 5:00 pm
Thu
7:00 am - 5:00 pm
Fri
7:00 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
S
4:08 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LTD Commodities - unauthorized charges

Purchased $107.83 worth of merchandise and LTD charged my account with $215.66 (twice the amount) and would not reverse the charge made in error. So instead of only paying $107.83 for merchandise, I paid double. I was hung up on, told they could not help me and now they have $107.83 of my money.

Read full review of LTD Commodities and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
M
M
Melissa M
Bannockburn, US
Send a message
Apr 06, 2009 6:12 am EDT

Susan,

I can not apologize enough for the negative experience you had with our call center and that you were not treated with the respect you deserve; I would really like to look into this further. Please email me your account information to helpline@ltdcommodities.com so that I may assist you in getting your payment situation rectified. Once I receive your information, I will further research this issue and contact you so that we may refund the overpayment.

I look forward to hearing from you.

Melissa Martinez
LTD Commodities
Customer Care Specialist

ComplaintsBoard
V
6:04 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LTD Commodities - scam charges!

In May of 2007 I placed an order with ABC DISTRIBUTING and payed the full amount. After about a month after items were shipped out to me I had yet received anything so I decided to contact the company only to find out that they were sent to wrong address. At this time I was told that I had to fill out some paperwork and send it back in and then my refund of about $90 would be returned to me. Now, according to the company my refund check was mailed out the second week of November 2007, 6 months after my initial order was placed.

By the second week of December I still had received nothing so I contacted the company only to find out that once again an apt. number had been left out and the check had been returned so on December 19th a second check was sent out with the RIGHT address. January 2008 still no check. I called them again and they can't seem to understand why I didn't receive the check but what I find hilarious is that their catalog comes on time every time with no problem.

Now its mid February and I am so frustrated.

Read full review of LTD Commodities
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.