BioLife Plasma Services

I've been a donor for 3+ years and was recently permanently deferred due to a surgery I had 2 years ago. After the surgery I did not donate for 2 months, when I returned I had my annual physical and I do not recall the screening questions asking about surgery. I recently had my physical 2 years later and the nurse asked if I had a tummy tuck, she then responded I was supposed to be out for 4 months and I was only out 2 months. I had no knowledge of the time frame, I've been donating for 2 years after my surgery so how is this now an issue. She also mentioned I had an undisclosed tattoo, which is not true when I signed up I disclosed all of my tattoos, maybe the intake person didn't mark it but again I have been donating for 4 years how is this an issue now. It seems like an error on their end, because every year they go over your tattoos and piercings so was it an honest mistake that someone didn't list it and why is it ok for them to permanently defer me for a possible error on their end. I do not like how they accused me of not disclosing my surgery and a tattoo that I proved to them was 10 yrs old. I am not satisfied with the treatment I received from this company. It's not fair, they need to prove to me that It was my fault and not a possible error of the person who registered me.

I became a donor of biolife on 8/03/2020. I donated 8 times I also sent referals on 09/03/2020 my son was a candidate to donate but he got rejected I asked the worker who was a muslim lady why did my son get rejected and she said because of his address. I told her we both have the same address and she replied! We dont take people who live in hotels, until you buy a house, or get an address you can't donate here any more she also said if you have a friend with an address wait until you get some mail then come back! I found that rather offensive after 8 donations helping people in need. I explain to her that this is my current living conditions and I work in downers grove. I went back to the biolife on a saturday and I was not able to log in.