Jewel-Osco

I was walking behind a senior Caucasian lady. She could not pull out the first cart so she moved pass the middle carts to the third row of carts to our left. She had trip on the middle rug we both were walking on. She hit her head on the the third row of carts to my left along with her left knee. She rolled. I told her stay still. I called out to the produce gentlemen whom had come out to run and get help. Another dark haired gentlemen had come in behind me whom offered his coat to clear the blood off her eye. I called 911. The Jewel cashier employee instructed the cart staff male white to move the rugs. I reported everything to 911 dispatch. The manager John told me it is not new someone falls here every day. John was attempting to force her to leave the store. John pulled out a orange chair attempting to force her to sit in it. I asked her to not move. John was stumping on the carpet her and I was on I looked down a lump of carpet was up. I was not going to let John injury her any further or I. She was 75 years old but could not remember her name right off until several minutes later. I had to beg the ambulance driver to take her to the hospital. But still when I had left Jewel Osco in Bourbonnais, Illinois they remained there.