Menu
For Business Write a review File a complaint
CB Mail and Package Delivery The UPS Store 7937 S Harlem Ave, Burbank, IL, 60459, US
The UPS Store company logo
The UPS Store
reviews & complaints
The UPS Store company logo

The UPS Store

7937 S Harlem Ave, Burbank, IL, 60459, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
9:00 am - 6:00 pm
Sun
Closed
ComplaintsBoard
J
2:54 pm EDT

The UPS Store - international shipping

Hi I went to this UPS store on September 7th to ship Vitamins to my husband in Germany. He had forgotten to take them with him on his trip. The package was supposed to get to him on Tuesday the 10th. I was told by the gentleman that did the shipment the I should have no problem shipping them. I paid over $100 to have them shipped. He was only going to be there for a week. My husband went back and fourth with UPS Germany during that time. Finally over 2 weeks later we get a call from UPS asking if we want the package back. According to UPS International this gentleman should of never took the vitamins from me to ship. He should of told me that he was unable to ship them. He also should of called UPS International to check if the vitamins were ok to ship. Instead he took my money and shipped them. I've been in touch for the last month with the gentleman that shipped them via email and all he keeps telling me is that the store owner should be getting back to me. I haven't heard anything from the store owner. This is a UPS store, these guys are supposed to know what they are doing. I'd like my money back because these should of never been able to be shipped. Iam hoping someone can help me. Thank you Jenny Ritchey

Read full review of The UPS Store and 1 comment
Hide full review
1 comment
Add a comment
L
L
Lost N Found Nightmares
US
Nov 02, 2019 1:50 am EDT

It appears there are nefarious minded people behind the operations of these so called store fronts. *Maybe not all cause there are excellent employees also*. Just because someone puts a label on a store does not mean those employees are who they seem to be. Look a bit further into whom these people are and you might wonder is this a real business afterall...hmmmmm

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.