Jewel-Osco

I recently used the delivery service and ended up having a good portion of my order missing. Now I double checked and noticed another item missing. My eggs arrived with 3 broken. The order was sitting on my porch in the hot sun with no call from the delivery person. I put in for a refund and have to wait 24-48 hours. I would rather have these items re-delivered with no charge for delivery.

I have been going to this location for a very long time to fill my prescriptions and my mothers. She has medicare but some of her prescriptions are cheaper with a Prescription Discount Card so when that is the case we dont use medicare but rather use the discount card to save money. This last time I went in to pick up all the meds the card no longer was in the system nor would it activate when trying to enter it in again. I was told they can only use only Discount card in particular, which they were told by their regional manager. Something isn't right, as I know full well how these cards work and if I bring in a card your pharmacy is obligated to use it and give me the lowest price available. Is there a reason only one card is being honored in the Chicagoland area? Because I called around to other locations and was told the same thing! I was told this regional manager has two large territories and he told them they can only use Paramount Discount card even though I am submitting a different card with better discounts across the board. And why isn't the card even able to be found in the system? No longer can accept goodrx either? Com'n Osco this is just wrong and you will lose a ton of business with this shady practice as it appears to me that your regional has his hand in the pockets of this Paramount card and clearly must be getting some kind of kick back for the usage. This needs to be corrected ASAP! I know you have contracts with these other cards to use them in your store so what gives. Please check into BIN 019330 PCN RXNW2 GRP RXNOW ID NOW199 and get it back in the system so I can continue to get all my mothers medications from osco!