Freedom Mortgage reviews and complaints 1
View all 141 complaintsFreedom Mortgage - Home loan
In may of 2021, I was issued a pre approval letter for an amount of $267, 000. I had to get the letter updated in november of 2021 because I finally find the house I wanted. The house was $300k. My realtor and seller put together a package and submitted it to freedom mortage stating that I would pay the difference in cash at closing. Closing date was scheduled for dec 15. Freedom mortage sent me a package to sign and charged me a fee to get the appraisal of the house. While going through the package, I noticed some errors in the paperwork and informed them of this. I am a veteran so I put in for a va loan. The package was sent back up to the writers I assume to be corrected. Instead of correcting the errors, they now wanted to know why a single black woman wanted to live in a big house by myself and requested that I send an explanation as to why I wanted this house. I was and still am appalled. I have the emails to back it up. They then went over my application of financing and lowered my loan amount and said for me to get this house, I would have to put $98k down to meet va requirements. I need to know why this happened 2 weeks before my closing date and the amount granted was approved in may of 2021. I also asked to see the appraisal report that I paid for but was denied.
Desired outcome: ILLINOIS
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