Circle K reviews and complaints 1
View all 1682 complaintsCircle K - taking personal information for credit card charges over 25.00
I went to the Circle K store 6701, at 2455 South St Elgin IL and bought 30.00 worth of cigarettes and put it on my credit card. The cashier asked for my drivers license and proceeded to write down all my personal information on the back of their charge card receipt. She said that this was a new company policy to get all the information on purchases over 25.00 that just started. They do not need all of my personel information. I will never go to Circle K again. There are lots of other stations out there that do not do this.
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As a fellow cashier I can't tell you how many hundreds of dollars my company has had to eat due to charge-backs. Being right off a major interstate we get stolen credit cards from time to time hence why on larger purchases we card and make sure the name on the ID matches the name on the credit card. As for writing it down that's a little absurd and extreme but business is business, a company that keeps accepting stolen cards and not getting paid won't be a company for long...
I had the same thing almost happen to me today got my usual two cartons of cigs and swiped my card selected Debit like always entered my pin number got the receipt then they wanted to see my ID and they started to copy my Drivers license number and I blocked it and said Hell no your not copying that down and left with my cig. got in my van and the manager came out and said He needed the number, I said you don't need it and I'm not comfortable giving that to you or anyone else and I was told to not come back, I said that's fine by me your still not getting my driver's License number and drove off
What's Wrong- so simple, but so brilliant. You should be running the Fed.
If merchants do not have the new "chip" card terminals, they are help responsible for fraudulent purchases. They are taking the info to cover themselves. And to keep you safe from fraudulent use.