Costco reviews and complaints 1
View all 1971 complaintsCostco - Customer service
My Wife and I went to the Cosco in Melrose Park il to get a membership there was a Hispanic girl more interested in her nails than customers, we asked about the difference in the 2 memberships she said well did you look on line? l said no can you sign me up for the $60, 00 Membership her response was well you can do it yourself on line with your cellphone l told her l left it in my car, she said she could only help me out with the 120 dollar plan, we went there with the intentions of getting a membership and shop there, but my wife holding our 3 months said let's go home we do not need this, we will try to comeback and get the pictures when this customer service is not around, l am a Hispanic man as well. it s very nice to see Hispanics in customer service to help out customer's with language barrier but certainly NOT this girl. l did speak with Eddie His supervisor Thank you very much
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