CiCi's Pizza reviews and complaints 1
View all 311 complaintsCiCi's Pizza - poor quality pizza special
Cici's pizza
It is disappointing when you don’t get what you expect of paying for an advertized item. I purchased three pizza 9.99 special from cici’s pizza in niles il. When I got the pizzas home I found them to be nothing but paper thin pizza sauce and paper thin cheese in the center and few pepperonis on them. I contacted the cici’s pizza; they told me that they will contact me after they investigate and call me back. I never got the response, then I contacted the cici’s again, they had no idea who took my info, so I gave up and decided to return what is left from the pizza to the store, once I got there they told me that it is not enough pizza left for them to replace or refund.
First it appears that in this store right hand doesn’t know what left hand is doing, poor management and bad quality pizza for the money. I don’t understand why making junk pizza when you could have a better supervision to make the pizza little nicer rather than just through few little pepperoni on a 12” flat dough and sell them 3x$9.99, I purchased same pizzas in southern state, they were much better quality, guess this store is trying to save more money by cutting on quality and creating unhappy customers. I do not recommend to anyone to buy the 3 pizza specials from this cici’s in niles, il. Poor store management, terrible and rip-off pizza for the money. Perhaps it is better to eat in
The complaint has been investigated and resolved to the customer’s satisfaction.
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The food in Bowling Green, KY is the same, paper thin and poor service.