Little Caesar Enterprises / LittleCaesars.com reviews and complaints 1
View all 24 complaintsLittle Caesar Enterprises / LittleCaesars.com - Crazy Breads
Little Caesars offers Crazy Breads (8 sticks for $1.50) which are very delicious. My students and children all like them and their pizzas very much. However, when I buy it from this Oak Lawn Little Caesars, they usually put only 3 or 4 pieces of crazy bread sticks as shown in the poster that they put on the wall, and the rest of them are as small as 3 (barely 4) inches (all other Little Caesars restaurants give exactly as advertised). When I asked the lady not to put small sticks because if they do so (not as advertised on the poster), that is deceiving the customers. Then, Mr. Saeed, the manager, came out angry and -infront of other customers and my teenager son- told me that, “ they never satisfied me, all of his staff complained of me (because I wanted the same size of crazy breadsticks, as advertised), he was tired of me, and he and his staff wouldn't serve me anymore.” I’m a 52 year-old teacher and had to leave the restaurant shocked and very embarrassed. Since then, I’ve been telling about this experience to everybody I know, including the teachers and the other staff in my school. We stopped buying from Little Caesars -Oak Lawn until they prove that the food quality, service, and the attitude of the staff are improved.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I worked at a Little Caesar's when I was in high school. The dough for the crazy bread is run through a machine to flatten it out - it comes out looking like an oval. The oval is then stretched a little at the corners to make the pieces more even, cut, then stored to be baked as needed. When the dough is stored, it shrinks slightly. This causes it to revert back to its original oval form. The end pieces will always be shorter than the middle pieces. If you want the pieces to all be even, you need to ask them to bake a brand new one for you and stretch the dough so the end pieces are long, then wait for them to be baked and prepared. They cannot make an order up for you out of all long, middle pieces without taking apart the packages that have already been constructed and wrapped (not to mention leaving someone else with all smaller end pieces).
As an employee, I know that you are SUPPOSED to get eight breadsticks that are covered in butter and cheese and salt. Honestly, I do not enjoy working at Little Caesars because it is not a fun experience. However, I do know that we are obligated to treat our customers with respect and give them what they have ordered and on time. We do have the right to refuse service to anyone but that is only if they disrespect our service.
Betul, I just think you go there for free food, this Oak Lawn location is one of the best Little Caesars in Illinois, the store is always clean, food is always fresh, staff always looking great, customer service is outstanding, fast, so i dont know what are you talking about! You want the bread to look like the picture? yea right, good luck with that. Plus you said all of the staff complained of you so that means you did complain alot about the same thing, it's only a $1.50 order so just buy 2 orders and get offfffffffffff it, don't forget that the dough is maid by humans not machines, snd it will never be equal sizes.