Little Caesar Enterprises / LittleCaesars.com
Reviews and Complaints

I ordered several pizza's online from the Little Caesars Pizza McCart Fort Worth location on Sunday December 11,2022, The total was $43.80. When I arrived to pick up the pizza, I verified my order. However, the order was wrong. They did not make all the pizza's correctly, there was almost a 2"crust vs a 1" crust, there was no "Old World Pizza" where its to be all the way to the edge. I also ordered 2L Pepsi and 2L Mt. Dew in which they were out of both.

The manager or whom ever was in charge did not offer any solution to the problem and only stated I would have to contact customer service for a refund.

At this point I have contacted customer service at least 4 times, spoke with someone all 4 time but because this is a franchise store, I still have not been offered any type of solution.

Because of the fact the pizza was wrong, burnt and the store being out of product, I want a full refund.

Apparently someone was suppose to call be back after the first call, but that hasn't happened either.

My advice to other "customer beware".

I'm receiving unsolicited messages from employee

Yesterday April 20, 2018 my friends and I went to the Little Caesar's inside Kmart. We were all eating and being normal when a Filipino lady started to scream about valid ids to us. My friend was wearing this jacket with the colors blue white and red and that was apparently the problem. The lady was telling us that our clothes didn't make us US citizens and that only a valid ID and birth certificate did. The employees did nothing to get her out and we felt attack and shocked. This was the worst experience and I'd just like to say how tragic it is that people around us saw this whole racist act happen and not even the employees did a thing to help.

On Mar. 28, 2018 at Lehigh Acres Fl we received a pizza that we were told was a fresh pizza. We each ate 3 pieces each. The following for both of us.

Massive and bad flatulence.
Very bad indigestion. (Drank ginger tea and ate plain oatmeal. I was still burping it up!)
Wife had the above plus bloating and slight nausea.
We were both very tired and hungry so we ate it even though it tasted off as far as freshness.
It even bothered our sleep!

Worst pizza we have eaten!

The circumstance of the above mentioned reason(s) for this complaint, started approximately around the date of 1/10 /2018, after an apparent ex-employee(which happened to be a white woman)of the above mentioned company of whom I met after moving to the State of Georgia bought me lunch to work on the date mentioned above. Immediately after such person exited the store, I was approached by the General Manager(Barbara) of whom had hired me, and questioned(which I have audio recorded via cell phone) about how I knew that person as well as about their personal life. Immediately, I could sense the Discrimination but I however couldn't just base off of my feelings, so by instinct I occasionally started taking pictures, voice recordings, and video recordings of the way I started to be treated more & more often (rules implemented against myself & not other employees, as well as things being said to me regarding matters that did not pertain to my employment with the company). As time progressed with my employment at Little Caesars, other employees had started asking me questions about this outside Friend of mines, (and the white girl) was always the term used when addressing this individual. I was lost as to, how would my whole work force all of a sudden start inquiring about my personal life outside of work. Then, on the date of 1/31/2018 I was working on a closing shift (which I had never worked night shift being my job title was Dough maker & it's only done during the day 10a.m-3p.m shift) with the manager (Zondra) when I was pulled to the side immediately upon entering the store and told that "Your going to be working a lot more on night shift in order to keep your job longer because I'm tired of hearing Katie's(assistant manager) mouth. I was completely lost, and received no further clarification as to whatever problem there was with Katie. Then, on the date of 2/3/2018, once I came in to do another night(4p.m-10p.m) shift, I was informed by the store manager(Zondra) that I needed to have a meeting with her before my shift ended. During this meeting(which I have audio recorded via cell phone), I was told that I was being disciplined for apparently not completing a task fully during my day shift the previous day of 2/2/2018. I explained exactly the work I performed, as well as what the assistant manager as well as another long time employee told me to do, and told her furthermore that throughout my entire shift the assistant manager which is the superior oversight during that shift did address any wrong doing to me during my shift whatsoever. The manager (Zondra) then proceeds with the meeting saying that well I won't give you a write up because I wasn't here and I really don't know so I'll just document it. I said okay, but then immediately after she says, "well do you know why the whitegirl called Chris(Corporate Owner) yesterday" and I simply said well I really don't understand what's the significance of that to my job. Upon her stating such, I then knew that the merit of such meeting/disciplinary was solely based off of that remark. I signed the document that the manger Zondra provided with the reason for discipline being "Inferior work performance", and proceeded back inside to work. After such meeting, I then felt that I really need to report such behavior(s) towards me. The following morning(2/4/2018), which I was scheduled to work the day(10a.m-3p.m) shift, I called in to work & informed the manager on shift that I wouldn't make it for my shift because I was going to go visit the hospital for medical reason and I would make sure to get the doctor's documentation for work. The manager on shift said okay, but then approximately 15-20 minutes later called me back via cell phone and told me to not come to work the following day of 2/5/2018 & furthermore I was being let go for whatever reason(s). I called the District manager(Barbara) whom hired me, left a message to please give me a call back as soon as possible to seek clarification as to what was really going on. I received a call back from Ms.Barbara(which I have audio recorded), and was explained to that she actually gave the manager Zondra the okay to terminate me, & that the reason(s) were a number of different things, but the main thing was that someone called her Dublin location Little Caesars and was inquiring about contact information for Corporate owner Chris, regarding the mistreatment of myself at the location of which I was employed so therefore that individual was responsible for the termination of my employment. I have explained everything accurately as possible, as well as have plenty of photo & audio evidence(which I've tried to upload but it's not allowing from my cellular device to my laptop)of the treatment I received during my employment for this Little Caesars location and it can be provided upon request being it's stored on my cellular device, throughout the course of this Investigation. Thank You sincerely for your time & attention on the matter, and hope to receive insight on the matter soon.

I visited their store in Silverdale, WA and it was terrible. I placed an order but after a couple of minutes, I regretted it. The employees were so rude and unprofessional. It took them forever to get my pizza prepared (almost an hour). They were so lazy and showed their disrespect to everyone who told them they were slow. Please look into this issue. This is bad for your reputation.

Hey did you know if you write something on their Facebook page, they hide it and you need to click on something to view it? Did you ever see a comment section on their website.
Here's what I posted!
Ok, when LC says "Hot & Ready" what do you think?
If you think it is a pizza you can go in and order; that is what I thought! No Wait for a pizza that is special ordered, and buy one they have made and is ready! Right?

Well you are wrong in your thinking just as I am! I was kind of in a hurry, so we decided to get a Little Caesars pizza, they're "Hot n' Ready"... Right? Few minutes in and out! Right? Wrong! I go in, Wait in line, only a few people in line and about 8/9 waiting. When I am finally waited on, I ask if there are H&R pizzas ready. Yes, she says. So I ordered a H&R pan, we don't carry those anymore...why are the walls plastered with H&R Deep Dish? Ok, then what H&R pizza do you have ready? What kind do you want? I wanted Deep Dish! I told you we don't make those anymore! So, what kind do you want? What do you have ready? Tell me what you want, and I'll tell you if we have them. Do you have pepperoni? Let me see, Yes we have pepperoni.
So I pay for the pizza, and then she starts helping others. I was the last n line. She is roaming, going in back, coming back out looking at all the orders, checking all the pizza, etc. So, I ask her, I thought you have H&R pizzas? Yes, we do? But I need to fill all these other customers first. WHAT...WAIT A MINUTE! Why do they have H&R pizzas 🍕 f you still need to wait while they fill special orders! So I ask her... Because we need to fill the orders in the order we take them! So I ask, why would you have HnR pizzas then? Of course no answer! Over 25 minutes later I got my "Hot n' Ready" pizza!
So go ahead and ask me...will I order a H&R pizza again? Do you think I will go back to Little Caesars? I could have walked into Dominos, Pizza Hut and several others and order a not ready pizza in maybe even less time!
Does anyone know if there is a Little Caesars sucks page? They should be investigated for falsely misleading the customer!

Recently I went to Little Caesars and was very disappointed with their service. I was there with my friend and we ordered two pizzas. We asked the waitress how long will it take and she said about 25 minutes. 30 minutes passed and there was no pizza and waitress said that our order was almost ready. Then she simply disappeared and other waiters were to busy and didn't had time for us. As a result we waited our pizza for over an hour and when we finally received it pizza was cold!
What a terrible service! They simply forgot about us and didn't even apologize!

I have ordered three pizzas from Littleceasers. When we started eating them, my son discovered that there is a hair in his pizza. My husband took this pizza back and they refused to change it. My husband then called to health department as no one in the pizzeria had hair nets.

I worked for Little Ceasars Franchise @3107 Greene Ave Ste. 222 B Fort Worth, TX [protected] for exactly 13 days as a part time cashier. My very first night working an employee stole over $30 out of drawer and was telling me how to steal money by not ringing up Crazy Bread and Wings and just pocket the money to make exta cash during the two week pay period. I was so shocked that an employee was doing this in front of me my first night of work an she had been a worker their for over 7 months.

My Store Manager also told me that there are ways of stealing money but you just had to be careful and know how to do without getting caught. I noticed there where no cameras in our store so i knew immediately i was not going to stay and work there for long because i knew that the employees and manager were thieves. I worked as cashier for 13 days before i came in one shift and my manger told me i was short $100 in one of my deposit bags she didnt call me early morning to let me know this info. she waited til 5:00 next day to tell me this.She also told me to not worry about the $100 missing because she knew i did not take it because all my other shifts i have been accurate and correct end of every shift, and i told her i did not take any $100 and how was i short if i dropped all my cash from drawer. Something was not right about how she went on about the situation. She took me off schedule and didnt not let me know before all this was told to me. She also said that at first my safe drops were correct and she didn’t know were the $100 WAS coming up missing from. She just kept giving me the run around about the whole situation.

So i call Corporate in Carrollton TX and they were very rude to me and also told me i was terminated. My manager never told me i was terminated and that she would put me back on schedule but instead she fired me. I cannot receive my last check because of investigation which is wrong because in the sate of Texas you cannot withold an last check after six days of termination and its been way over 2weeks since i been fired. Corporate in Carrollton TX will not call me back or give me any answers on my check. Corporate told me i had to do an EXIT interview to get last check but will not respond to my messsages or calls. I am really hurt about the whole situation because how i was treated and falsely accused of taking $100 from drops. I ve never stolen anything in my life and i worked in customer service for almost 15 years and has never been short on any cash drawer ive worked on. I was a new worker at a new job and feel like i was taken advantage of because of NO CAMERAS in WORKPLACE.

I feel like my manager accused me of taking $100 from the drops but kept telling me i was fine and she knew i didn’t take anything. She is the KEY HOLDER to the SAFE DEPOSIT BOX and has ALL ACCESS to the SAFE and could have EASILY TAKEN that $100 out of one of my drops that very next morning and could have tampered with my paperwork to make me look $100 short before anyone came in. She also DID NOT call me that very morning after and give me NONE of this info regarding shortages like any other PROFESSIONAL MANAGER would have did a procedure to let the employee know all shortages that was made . She did NONE OF THE ABOVE. I feel that she TOOK the money and was trying to get me the NEW GIRL to pay it back to cover her butt before her bosses get all on her for her. I DID NOT TAKE ANY $100 and will not pay $100 that i DID NOT take. NO CAMERAS (my word against their word) NO PROOF of what goes on in that store and i know for a fact employees take money from drawers as a EYE WITNESS. I Will FIGHT this until i get some answers and my LAST PAYCHECK because I AM NO THIEF.

Every worker that works at that location is age 16-21 NONE have FOOD HANDLERS CARD, the store is very DIRTY NASTY workplace, old pizzas all stacked up on floor were the public can see So GROSS, the workers DO NOT use gloves or WASH HANDS throughout shift NASTY. I will never eat there because this is what i witnessed as working there. NO CAMERAS NO GLOVES NO HAND WASHING these teenagers and young adults are FREE to do whatever at this location. SMOKE WEED/CIGARETTES during non busy shifts out back NO CAMERAS.

We bought a sausage pizza and brought it home right away for dinner. As I was chewing on the crust, I bite into a hard piece of dough and it broke my tooth. So the next day, after seeing my dentist for temporary help with the pain, I called the Store manager to tell him what had happened and he told me he didn't believe the crust broke my tooth. I told him I had no reason to lie, that I had some dental insurance, but I was sure it wouldn't pay the whole total for repairing my tooth with the estimates I received. I had to pay that day for a $50.00 visit. He said he was sorry but he made the pizza himself that day and that there was no way the crust was that hard! So my husband called the manager the next day and he told him the same thing, but finally offered to give our family a pizza a day for a month. My husband told him that one broken tooth was enough that a $5.00 pizza was going to cost over $900.00 to repair, but he told him he was tempted to take him up on the offer and give the pizza to the homeless! I then started complaining on the online customer service forms to no avail. As of today I have had no response either in writing or by calling me. So that service too is a joke. It is obvious that Little Caesars has no Customer Service and they will not stand behind their product. So from July 25th 2010, till today October 26, 2010 I have had no word from Little Caesar customer service, the rude manager called me a liar, refused to pay for the damage, and I still have to deal with the pain of the broken tooth, since I do not have what the insurance refuses to pay to repair my tooth myself. I am disabled and live on a fixed income. True dental repair is expensive but this isn't my fault. I have encouraged all my friends and family to go elsewhere for pizza. If the manger hadn't been so rude, I wouldn't have done that. I would love to take him to small claims court over the principle of the whole situation, but it's my word against his. He doesn't stand behind what he sells, so who really would be lying? Thanks to other complaints I have found 4 phone numbers that aren't listed on Little Caesar's web site and will be calling and writing to them also. Moral of my story, stay away from $5.00 Little Caesar sausage pizza, it will cost you $900.00 and a lot of pain and humiliation! I can't show a picture, but I still have the piece of my tooth!

Every now and then, I would visit 'Little Ceasars Pizza'. I did this 04-10-09 in St. Louis, Mo., at the one on Chippeawa and So. Kingshighway. I ordered 2 bottles of soda, an order of their ribs and some buffalo wings. Little did I know that the rubs come with NO sauce and the wings NO dressing. When I asked the Young man said NONE comes on the ribs, just dry ribs. I started to asked for a refund but instead I got my order and left, highly not happy. The food was nasty but my dog ate it with no problem. I WON'T BE BACK!

I went into Little Caesars to get 1 of their hot and readys.Its $5.25 where I live and I was 1 cent short.The cashier told me so and I go well cant you take 1 penny from the tip jar or just forget about it, Its just 1 penny and He looks at me like Im crazy and then I have to go to the car and get a penny just to satisfiy him.I understand that they gotta make money but its just a penny.Ive seen restaurants take money from donation jars to cover for bills.

Another complaint is I went there for another Hot and Ready and it wasnt even close to Hot and Ready.It was dry like it had been sitting there for days and It was mainly cold with only parts of it being warm/hot.

I really think Little Caesars needs to rethink their entire buisness because they are very corrupt.Their pizza isnt even that good, Its just cheap.The crust is too hard and rubbery, The pepperoni are way too spicy, and the Pizza falls apart when you have a lot of toppings on it (Extra Cheese for example).

Every now and then, I would visit 'Little Ceasars Pizza'. I did this 04-10-09 in St. Louis, Mo., at the one on Chippeawa and So. Kingshighway. I ordered 2 bottles of soda, an order of their ribs and some buffalo wings. Little did I know that the rubs come with NO sauce and the wings NO dressing. When I asked the Young man said NONE comes on the ribs, just dry ribs. I started to asked for a refund but instead I got my order and left, highly not happy. The food was nasty but my dog ate it with no problem. I WON'T BE BACK!