Massage Envy

I was a member since the around/approx Dec 2010, and I decided to end my membership based on a few things. 1 - the staff over time made a turn for the worst, 2- the therapists were alittle too friendly - if you know what I mean, and 3 - I am a very direct person, and if someone steps out of line - I will say something. And when I did, they blamed me for all of their problems. SO needless to say here I am saying what is on my mind, hoping someone will listen. Not all Message Envy's are like this, but a few, and to me a few is enough well with these reason's not to do business with these people anymore. The management at the Wheaton, Danada location is a joke. If you speak up and say something about not being happy with a service they pretty much say it's your problem and they won't do anything about it. Instead they will make up lies saying what a terrible person you are. WTF? It doesn't matter how much money you drop in a month, they are not very loyal to their customers. They don't care about you, and when I had joined they "Susan" aka the manager, she's been their for about 5 years, since they opened, I know becuase when they first opened she was a complete jerk, which is why I stopped going in the 1st place. Anywho, I thought by now they might have changed but obviously not. Have you ever heard that saying screw me once shame on you, screw me twice shame on me...well I guess I should have known better then to go back there a second time. And now I do. So any who, that's the back story, but yeah when I joined they, aka the manager said that they would give a print out at the end of the year and do it in such a way it made sense to the Health department, meaning if you have one of those spending accounts, well from what I know this is ligit, but now I am not so sure. When I ended my relationship with them, and it was less than nice...I was direct, and they didn't like that. So again, they tried to turn it on me, like I'm a bad person, way to pass the blame! Some people ya know, something is wrong with them. People are too frickin senstive and they need to grow some backbone. These people would never survive in the real world. lol Anywho, I am done venting. I feel better now.