Bath & Body Works Direct reviews and complaints 1
View all 379 complaintsBath & Body Works Direct - No one asked if I needed help when I walked in
Today, I went in to the new Edinburgh store, which I have visited several times and had bad experiences every time. No one asked if I needed help when I walked in, in fact, they never even spoke to me. I saw someone standing by the register so I asked her for help and she acted like it was a big deal to help me. Her name is Erin I believed. She was so rude and it helpful. So I decided to check out and I brought up a paper coupon that expired yesterday and she still wouldn't let me use it, even tho there is a three day grace period. I will never ever shop here again. I will be sure to let everyone know the experience I had and how terrible their customer service skills are.
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