Kroger reviews and complaints 1
View all 1486 complaintsKroger - Lack of cashiers
This Kroger is located in Lebanon Indiana. The lack of cashiers at this location is ridiculous and unacceptable.
Normally, there is only one cashier register and many times none.
Self check out is awful. First I detest self check out. I do not work there. Self check out is a bit of a misnomer, because many times an assistance is needed to help the customer. We have many elderly customers in this area that are physically unable to do self check out. Also, if no registers are open and you are buying a lot, there is not enough room on the circler bagging area for all the groceries to sit. Hence, an assistant is needed again.
I havetwo photos showing the lines; however, I am having difficulty downloading them to you. One shows a line 15 deep for the only open register. There other shows a line from the self check out as far back as the second freezer section. I am guessing about 20 deep. I have actually seen people leave full carts sitting because of long lines.
Claimed loss: Just my time
Desired outcome: Staff your store appropriately. You may need to consider higher wages and/ or relaxed qualification requirements.
Latest Kroger Reviews
Packaged ground hamburger Prescription refill-Automation is terrible and worse than it was. Horrendous, vile, and disgusting company! Dispicable Store items not made availableGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!