Menu
For Business Write a review File a complaint
CB Clothing and Accessories Cato 1929 McDonald Ln #101, New Albany, IN, 47150, US
Cato company logo
Cato
reviews & complaints
Cato company logo

Cato

1929 McDonald Ln #101, New Albany, IN, 47150, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
12:00 pm - 5:00 pm
ComplaintsBoard
K
6:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cato - employee

I went into the store last night 9/26/19 around 8:40 pm. I was fully aware of store hours and knew the store closed at 9:00pm. I went in to the jewelry section looking for a pair of earring which really should not matter what I was looking for. I saw 2 employees behind the counter. One employee said "M'am you do realize we close in 10 minutes. I stated to her yes I know that and I was only looking for jewelry. I was taken aback of how rude that was as I still had 15 minutes to look and or purchase any items. I went around the corner to look at Jewlery displayed on the mannequins and I heard the employee say "is she gone yet". At that point I said loudly no I'm still here. At that point I was so mad I left. I got in my car and the time said 8:47. A woman pulled up next to me with a Cato bag in her hand and I told her she may want to hurry up and proceed Ed to tell her what the employees told me. She said she had a return and they don't close for 10 more minutes and shook her head. I shop Cato frequently and I am familiar with several employees as I usually shop in the afternoon. But this particular evening I was at Walmart next door and stopped in Cato on the way home. The fact that yes I do realize the store hours and the employees want to go home but I also know that you should not be that rude to your customers. EVER! needless to say I am extremely unhappy and is why I am sending this.. My name is Karen Jacobs and my email is [protected]@yahoo.com.

Read full review of Cato
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.