Sonic Drive-In reviews and complaints 1
View all 1804 complaintsSonic Drive-In - being waiting on
What a joke and disappointment. The drive through was busy so we pulled into a stall and waited 8 minutes and never heard from anyone; decided to try the drive-through and took several minutes for someone to answer the drive-through box. Gave our order and repeated it at least twice because the young man couldn't get it. We went to the window and there was a car in front of us that was just "talking" with the young man at the window. They had not ordered foot just talking. After sitting and waiting 5 minutes we drove off and went to another Sonic where we had prompt service. We will never go back to this location again. I suggest "adult supervision" be on hand at all times because the kids working could care less about waiting on anyone. A huge disappointment as we are regular Sonic customer.
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