Ross Dress for Less

I've been a customer at the Ross on 8021 E. Kellogg dr Wichita Kansas 67207 since they've pretty much opened in that location. The store had been stupendous as all the employees and staff were all conscientious and the customer service was outstanding until the new Hispanic manager by the name of Virginia has become the manager. Since the Ross have been opened i that location and Virginia has been the new manager, the employees have been very very rude so is Virginia (the manager). She has made a seen this morning yelling at my son inside the store while she wasn't wearing a mask. She does not wear a mask as she only have one around her neck instead of actually wearing one. Please look into this matter-my wife, kids, and grandchildren go to that Ross and I don't want them to be treated harsh nor to be sick due to the covid. I solely want that Ross the way it was before the new manager and that's all. I would really appreciate It if this matter is Solved. Thank you 🙏

On January 28, 2020, I visit the Ross Dress For Less store 1565 Wichita KS around 1:50 pm. I proceed to do my shopping to find some good deals on clearance items and the Manager by the name of Virginia and Area supervisors were holding clearance merchandise and not sharing with customers. I ask for markdown that they are scanning and putting in cars, and they said they can't sell it because it been damage, but then I stay in the store looking around, and I saw them buying the merchandise.

This is unacceptable because we are the customers, Im a loyal customer but this is really disappointing and make me think twice to keep shopping at Ross. Us, the customers deserve to buy those items. This manager and supervisors should be terminated for unprofessional behavior. This behavior was a gross example of management and utter disregard for company protocol and misrepresents your company in a bad way. I am appalled that this is the kind of behavior tolerated by your company.

I hope Corporate can investigated and take actions and conduct disciplinary action against this manager and supervisors, and resolve this matter as soon as possible. Store 1565 and the Address is 8021 East Kellogg Wichita, KS 67207.

PS: I post a review on Pissedconsumer.com Review Number:1776512

I was walking in into Ross to shop around when all of a sudden my mother has an emergency where she has to go to the restroom and when we ask to go to the restroom we are told the restrooms are "broken"? Broken? All the restrooms? I think what their issue was that they didn't want to keep cleaning the restroom such a trash location and will never come back! Shame