Steak 'n Shake reviews and complaints 1
View all 1731 complaintsSteak 'n Shake - food/service
I am highly upset with the way I was treated tonight. This was around a little after a 11:00. It was already a long wait to order the food. Then we finally get to the speaker box and it's still a wait. We ordered a chicken tender meal with fries and a drink and then an extra fry. We get to the window and it takes a while for her to pay us out. Takes another while to get our food. We finally received our order and it's wrong. Instead of receiving an extra fry we got a sandwich. So we handed both bags bag and asked for out fry. The crew that was in there area started laughing and they gave us our bag. We were fed up so we just left. I get home and open my bag and more than half of the container of fries were empty. None spilled in the bag. Not to mention they treated my mother really poorly. This was terrible and for the amount of money I paid it was not work the wait. Highly upset.
Latest Steak 'n Shake Reviews
Delivery Cold food missing food melted milk shakes from drive througg Whole meal mostly spaghetti with red sauce, charged for chili mac Incorrect order a refund mot refundedGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!