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CB Women's Clothing Torrid 2312 Sir Barton Way Space # 160, Lexington, KY, 40509, US
Torrid company logo
Torrid
reviews & complaints
Torrid company logo

Torrid

2312 Sir Barton Way Space # 160, Lexington, KY, 40509, US
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1 complaint
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Website
www.torrid.com
Phone number
+1 (859) 681-0069
Category
Women's Clothing
Working hours
Mon
11:00 am - 8:00 pm
Tue
11:00 am - 8:00 pm
Wed
11:00 am - 8:00 pm
Thu
11:00 am - 8:00 pm
Fri
11:00 am - 8:00 pm
Sat
11:00 am - 8:00 pm
Sun
12:00 pm - 6:00 pm

Torrid reviews and complaints 1

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E
2:17 pm EDT

Torrid - Refused because of medical excuse for mask

I was in one of your Torrid locations on 2312 Sir Barton Way Lexington, KY 40509 and was refused service because of my medical condition that prevents me from wearing a mask. I am a disabled Veteran and cannot wear a mask! The manager is Cory and she said I cannot shop in the store unless I had a mask on. I explained to her in front of other customers that I cannot wear one due to medical condition. She said I can shop online but i'm not allowed in the store. I'm very disappointed that you are medically discriminating against me because of my condition. I'm pretty sure it is against the law and will ask my lawyer about this medical discrimination. I look forward to hearing your response to this discrimination matter.

Desired outcome: The right to shop without a mask and not be discriminated against.

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Torrid - Refused because of medical excuse for mask
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