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CB Hotels and Accommodations Holiday Inn 1325 S Hurstbourne Pkwy, Louisville, KY, 40222, US
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Holiday Inn
reviews & complaints
Holiday Inn company logo

Holiday Inn

1325 S Hurstbourne Pkwy, Louisville, KY, 40222, US
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1 complaint
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Website
www.ihg.com
ihg.co
Phone number
+1 (800) 345-8082
Category
Hotels and Accommodations

Holiday Inn reviews and complaints 1

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S
10:03 am EDT

Holiday Inn - I was shocked by a bare wire in the hotel room.

Arrived July 5th 2019. Was unpluging a clock in the room to plug in my phone charger and was Shocked by the bare wires on the cord. With my hand still hurting I went down to let the front desk know what had happened. The young lady went to get the manager three times, and after 15 minutes she finially came out. She said oh, Im sorry and offered me a drink or a gift from the gift shop. That is not exceptable.
I have pics of the bare wire attached.
Room 257 was also damp, very humid, my shoes and clothes felt damp the entire weekend. I was very dissatisfied with the stay. I was there with the Derby City Boop club party.
If a child would have touched this, they could have been killed. I would have expected to at the very least, have the room charge removed.
Please let me know who else I need to contact to have this matter resolved.
Thank You
Sara Moore

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Holiday Inn - I was shocked by a bare wire in the hotel room.
Holiday Inn - I was shocked by a bare wire in the hotel room.
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Update by Sara Moore0323
Jul 21, 2019 10:07 am EDT

Derby City Bop Club

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