Menu
For Business Write a review File a complaint
CB Travel and Vacations WoodSprings Suites 6310 Commerce Park Court, Louisville, KY, 40118, US
WoodSprings Suites company logo
WoodSprings Suites
reviews & complaints
WoodSprings Suites company logo

WoodSprings Suites

6310 Commerce Park Court, Louisville, KY, 40118, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
7:00 am - 10:00 pm
Tue
7:00 am - 10:00 pm
Wed
7:00 am - 10:00 pm
Thu
7:00 am - 10:00 pm
Fri
7:00 am - 10:00 pm
Sat
8:00 am - 8:00 pm
Sun
8:00 am - 8:00 pm
ComplaintsBoard
J
4:51 pm EST

WoodSprings Suites - Charging 260.0 for no reason On a card that was not even authorized to be charged on.

I stayed at the Woodsprings suites South in Fairdale Kentucky. Everytime we cooked our fire alarm would go off as many others did as well. The last time it took so long for them to turn it off and it was late unknowingly we dismantled the alarm. Because we did that the manager Melanie informed us they could not renew but we could stay for the rest of the Time we paid. The next day we went down to get a key again And a manager who was a male told us that we had one hour to leave because he said we took it down again and we didn't anyways after trying to explain to him but he wouldn't even let me talk we left and left the room just like we found it. we have pictures date and time because I had a feeling that he would try and do something like this considering there was also money missing from my room after he had been up there . worst thing is they charged my mothers card who never even stayed there $260 they had no reason or no right to do that we want our money cut back on that card. Please call me at [protected].

Read full review of WoodSprings Suites
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.