Steak 'n Shake reviews and complaints 1
View all 1731 complaintsSteak 'n Shake - management, communication
Google and website states opens at 6. Showed up at 9:40, no sign on the door, worker sitting at the counter watched us walk to the door and couldnt even get up to tell us. Door was locked and there is no hours of operation sign to tell you when they open. Blonde headed lady outside, im assuming shes managment, walks over and states she has called google to have it fixed online and agrees that a sign would help, rudely. Then says, also rudely that she is sorry for any inconvenience, not once but twice. Will never eat here again if everyone is too lazy or rude to be nice to a customer. Horrible place with horrible employees.
Latest Steak 'n Shake Reviews
Delivery Cold food missing food melted milk shakes from drive througg Whole meal mostly spaghetti with red sauce, charged for chili mac Incorrect order a refund mot refundedGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!