Pizza Hut reviews and complaints 1
View all 2953 complaintsPizza Hut - Pick up and service
On Wednesday February 3rd, I placed a pizza order through the online app
at 5:45. On the app it said time of pickup to be 6:10. I arrived in line at 6:08 with one car ahead of me. Apparently, they let this person place their order at the window and sit there until it was ready. So at approx. 6:30, the car ahead of me received their order, I also need to mention there were 4 cars behind me. As I approached the window, I made it clear how unhappy I was that now my pizza is over 20 minutes old and the young man at the window said "not my fault" and he also said, "I don't care if you don't come back". I was in awe! I finally received my pizza at 6:38 and by the time I got home, It was cold. This happened at the Pizza Hut restaurant on Frederica Street in Owensboro, KY and I will never go back to another one.
L. O'Bryan
Owensboro, KY
Latest Pizza Hut Reviews
Food shortage in order Pizzas (2) Both product and service Customer service Dine InGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!