RaceTrac reviews and complaints 1
View all 522 complaintsRaceTrac - Overcharging
Racetrac is usually one of my favorite gas and convenience store combos but one employee can ruin that.
I've learned to put up with rudeness, usually can't get away from it in these kinds of industries.
Saturday nite/Feb 6, I stopped in to pick up a few things.
My purchase came to 12.39, I gave the cashier 20.50, my change should have been 8.11, when I counted money I had on the way home I was 3.00 short. I am absolutely sure b/c we are having a bad week financially so I knew exactly what I had.
I guess you could say its my own but the store was crowded and I was paying too much attention to things going on around me. Don't ever assume you are getting the correct change and not pay attention what you are being given.
Unfortunately some employees regularly shortchange customers as a way of getting extra money. After going over the incident in my memory I believe cashier knew exactly what she was doing.
I tried calling the store afterwards but of course they never answer the phone.
Of course these places don't give receipts unless you ask for them but I was scammed nontheless.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Poor addittude
Racial profiling
Just a disgusting way of handling a situation lousy way could of been more professional about it instead
They don’t have basic food like pizza. They say the head office does not supply it. At racetrack at Atlanta airport on the loop road
1180 Virginia ave
This issue has been going on for 2 weeks
03/23/23 time 4:11 no works are available for customer come in get gas race track Northwest highway 2807 w northwest highway Dallas tx 75220 I spoke security guard outside the store along with other customers no workers have showed up for work and no manager around neither and people are trying to put gas
11/13/2022 - The Davie, FL location can't get right when it comes to stocking products. It's been a month since I've been able to place my regular order at this location. GET RIGHT Davie, there's four other gas stations right next to you, taking all your money.
i was maced by a race trac empyee on 10-09-22 she maced me 2 times with pepperor bearmace she is a manger and is young and black female
I was maced on 10-09-22 by an race trac employee for not leaving the store the store was completely full of costermers and the type of mace was pepper or bear mace i was maced 2 times and a theird attempt was made by the employee who was being held back by other costermers mace gotten over theentire store and there was no threatas as perscribed by the texes coed the attacer was a young veryyoungblack female who stated that the dallas police gave her permition to mace the homeless if they refuses to leave the store appon beingasked after i was able to get away from the store running blindly i came up to an appartment and ran into the appartment and the strangers kitchen sink desperstly trying to wash the orange gas off my face and my eyes i still have medical problems i never threaten to do anything to the women but take her to court for harrassment i never stole from race trac and there is no evidence to say the different the other the police was never called but i have plenty of witnesses is it legal for race trac employees to do this
The door clearly says open and use window but they said they’re closed. Obviously they’re not closed when there’s 4 people inside.
5588 S Lake Forest Dr, McKinney, TX 75070
9/2/22 1:09am
I come to this almost everyday they are always out of Styrofoam cups all sizes and at least 4 drinks. I have Mention to staff at least three times of issues so I am just gonna stop coming to the store because lack of service
So I'am in the store Tuesday morning to buy coffee..Store is located on Central Florida Parkway and John Young Parkway , in Orlando Florida...I went up to the cashier to pay for my coffee, and she says do you want a larger cup of coffee because I don't have the 43 cent change to give you.
.Me saying it's ok...Moments later I was pissed.. thinking ..how does she give back change to other customers..
I was scammed ..How many other 43 cents does she steal from the store...Tomorrow I am going to talk with the manager...and tell all my friends never to go here again...This store is a rip off
The past several visits here there has been no or very little food laid out. Condiments have not been refilled. No buns or very dried out. Doughnut case half empty. Styrofoam cup not available. Only plastic. Empanada case empty. The QT down the street is always fully stocked. Racetrack food is better but never available.