Menu
For Business Write a review File a complaint
Blue Haven Pools & Spas / Blue Haven National Management company logo
Blue Haven Pools & Spas / Blue Haven National Management
reviews & complaints
Blue Haven Pools & Spas / Blue Haven National Management company logo

Blue Haven Pools & Spas / Blue Haven National Management

4525 Airline Dr, Metairie, LA, 70001, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
7:00 am - 4:00 pm
Tue
7:00 am - 4:00 pm
Wed
7:00 am - 4:00 pm
Thu
7:00 am - 4:00 pm
Fri
7:00 am - 4:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
J
6:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Blue Haven Pools & Spas / Blue Haven National Management - Gunite pool not finished, dangerous

Justin ferris here. I am currently having a gun-ite pool installed at my home in mandeville Louisiana by Blue Have Pools. 4525 airline Dr. Metairie Louisiana. [protected]. The sales person/ owner Robert Namer (the definition of a slimy used car sells man.) We are at the stage of plaster and have been waiting for some time. This far we have paid close to $60, 000 in cash and this entire process has been miserable to say the least. No one on site seems to know what's going on, no overall idea of the pool project, my yard is a danger zone, the pool is full of what is now green water and full of Mosquitoes. We where told 3 months ago that are plaster had been delivered. Today we where told that it hasn't been ordered yet. The owner/sales rep seems to be the cause, keeping his employees stressed and uninformed. He does not return phone calls or emails and when reached yells, questions and contradicts what he's said In the past. We can not get a date when this pool will be finished and or when the copious amount of dangerous debris will be removed. Please help. I feel like many of the reviews and several blue haven employees have stated that my only Recourse is to contact a lawyer and the BBB, which we really don't want to do. We just want the pool finished and area cleaned up. We thought that this was going to be an enjoyable experience, instead it's been a complete nightmare.

Justin ferris
[protected]
[protected]@yahoo.com

Desired outcome: Please address, just want the job completed

Read full review of Blue Haven Pools & Spas / Blue Haven National Management and 2 comments
View 0 more photos
Hide full review
2 comments
Add a comment
M
M
MAnnCook
Mandeville, Louisiana, US
Send a message
Dec 22, 2021 4:44 pm EST

When did they start to build your pool? How many days did Robert Namer quote you to have your pool finished?

M
M
Mike Suriff
US
Send a message
Dec 06, 2022 7:18 pm EST
Replying to comment of MAnnCook

I paid over $105,000 cash. We upgraded our tile the same day we signed the contract after the pools done He’s trying to convince me. I owe him 10,000 extra dollars. He’s a crook in every sense of the word if you don’t believe me, research his name and the federal trade commission

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.