Huddle House reviews and complaints 3
View all 316 complaintsHuddle House - Unauthorized credit card charges
January 4, at 11:30am I had purchased from mobile app a $38.68 order. Well I went up to ruston Louisiana huddle house to pick up my order and they said they didn't have something I ordered and would need to cancel my order. Well I can't find anything on canceling my order, and they didn't even give me anything of my order. They basically stole $38.00 from me.
Claimed loss: $38.68
Desired outcome: I want my $38.68 back
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Huddle House - No service 3 times now
This is the 3rd time I’ve been here and not even gotten a drink in 20 minutes . The store was not under staffed , and it was not terribly busy …. Just got looked at and blatantly ignored . This is the first complaint I have filed , but it will also be my last because I will not return
Desired outcome: Better service or employees who care
Huddle House - Service
I was visiting the Ruston, LA huddle house on Saturday March 6th 2021. When my aunt and I arrived we were never greeted, waited for over 20 minutes for someone to even clean off a table. They were busy with a lot of to go orders and customers had been there for almost an hour before getting their food and we waited for 20 minutes before we were ever waited on. The restaurant was very dirty, the cook staff and waiters were not wearing mask at all! No gloves while handling the good, had no clean silverware! It is still a mandatory mandate for mask!' I also noticed the guy going waffles and pancakes take the food with his bare hands and place on the plates! Needless to say I WILL NOT BE BACK! This is totally uncalled for! I couldn't do the survey because I wasn't given a ticket! This place is filthy!
Concerned customer from West Monroe, LA
Desired outcome: Needs management attention badly!!!
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