Americas Best Value Inn reviews and complaints 1
View all 358 complaintsAmericas Best Value Inn - disgusting rooms and poor treatment
I evacuated from hurricane Barry and booked a room for the weekend at the Slidell, La. Location for me and my family. My daughter and I both are asthmatic and have pet allergies. When we got settled into the room, I noticed the toilet was over flowing. I contacted the front office and was told someone would fix it the next day. When I woke up, I was completely broken out in hives and had what appeared to be bite Mark's all over my body. I checked the bed and it was full of dirt, food crumbs, and what looks to be insect droppings. My asthma was also acting up so I had been using my inhaler all night. I contacted the front office and they switched the room. They put us in a smoker's room with a broken freezer and a microwave that looks like it hadn't been cleaned in months. I talked to the owner about how the switch wouldn't work for me and I wondered if he had another room. This is when he proceeded to yell at me and refused to give me a full refund for my issues I've had with the room since day one. Since i stepped foot in the door, i had immediate discomfort and issues with the room. No one should have to pay to sleep in a filthy environment. Not only did i find the beds filled with dirt, feces, and blood, the room was full of dog hair. I was told room 209 was not a pet friendly room. I also would like to add that once they fixed the toilet, it still was not in working order.
Latest Americas Best Value Inn Reviews
Stealing money off of my and my daughter card and she has never stayed there Unsafe / unsanitary room, lack of response, lies Hotel kept my money and the room was already paid for. rude employees, old/worn bedding, bad housekeeping Fix this place. Of course it would be nice to be refunded. That's not happening I'm sure.Giving a Voice to Consumers
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