Market Basket reviews and complaints 1
View all 35 complaintsMarket Basket - meat
I am sorry to say yet again the meat I bought is rancid rotten before even the sell by date. This has been happening since the store in Athol opened. I stopped buying meat there such as hamburger, chicken breast, pork chops and now veal. Pretty much every time I buy meat there and I want to use it the meat is really bad not just a little bad! It's almost always rotten by the sell by date. I wish something could be done about this problem! I love shopping at Market Basket it's very convenient! I also have a problem with them not rotating the stock. So I have to look at all the dates of almost everything to insure that I don't bring home out of date product. This has happened multiple time also. This store is very nice and I would like to be able to continue to shop there! Looks ok smells horrible!
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I just wanted to share my experience 5 minutes ago here at market basket deli in Athol, MA. I waited for 20 minutes for my number to be called and when it was my turn and he called my number a phone order came in and the guy took the order over the phone and started making it and making me wait until he finished it before asking me for my order. I was waiting way longer before that call and when I requested a cheese steak sub he informed me that they are completely out of cheesesteak so I said you have plenty of shaved steak over at the meat department but they are not allowed to use it so if they're out of something they just cannot get anything from the store to make the meal. They are also out of chicken salad which there are a ton of packages on the shelf in which he said they cannot use also out of tomatoes. They are right next to produce but can't use them. then an additional 8 minutes because when I placed my order and asked for a fresh pound of potato wedges and he forgot to make it so I had to wait another 8 mins for that to cook and I had to wait AGAIN while he was working on another person's order. It took them 45 mins to make a turkey sub and wedges to complete my order. smh I'm calling in the order next time. All the Called in order are being quoted ready for pick up in 10 mins. Why are phone orders priory over people who are actually standing in front of you needing to order. That is the worse policy ever to do this to your customers. Not to mention you are losing money by not allowing the Kitchen to obtain items from the store if they run out. When the others waiting in line heard they were out of steak for subs THEY ALL WALKED AWAY. Are you in the business of losing money? Thats what your doing. Im disappointed to be treated this way. I wont recommend that kitchen to no one.