In The Company of Dogs reviews and complaints 1
View all 26 complaintsIn The Company of Dogs - damaged sweatshirt
On 11.27.13 purchased a long sleeve top and hoodie sweatshirt . The hoodie arrived damaged with a hole in the front. I contacted customer service on 12.5.13 and was asked if I wanted a refund or replacement., I want a replacement. I was told it was being sent. On 12.20.13 called again to find out where replacement was. I was told on back order til 1.4.14 called again around the 1.6.14 still no sweatshirt. Called again and was told a supervisor would get back to me. NO response. I called again on 1.18.14 told them I wanted a straight answer CSR said item was still on back order and I should expect to receive my item in 3 weeks. I told her I went on her website and it states item DA1352 is in stock! I also stated I would be filing a complaint with the BBB. She hung up
I then filed a complaint with the BBB. I am disgusted that this company lied about a $40.00 sweatshirt . consumers need to be aware of the horrible customer service
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest In The Company of Dogs Reviews
VIP Beware of InTheCompanyOfDogs' Sneaky Subscription Trick - A Scam Review Frustrating Experience with InTheCompanyOfDogs: A Review of Their Customer Service and Shipping Practices Beware of InTheCompanyOfDogs: Tricking Customers into Monthly Club Subscription Poor Customer Service Experience with InTheCompanyOfDogs: A ReviewGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Worst experience ever. Refused to credit for some VIP membership that they claim was "checked" when I bought a $20 t-shirt. Now I've been unknowingly paying $12.97 per month on my VISA for the last 12 months (= $156) because of some marketing negative option checkbox on the checkout page.
SCAM OPERATION.