Menu
For Business Write a review File a complaint
CB Restaurants and Dining Texas Roadhouse 31 Mystic View Rd, Everett, MA, 02149, US
Texas Roadhouse company logo
Texas Roadhouse
reviews & complaints
Texas Roadhouse company logo

Texas Roadhouse

31 Mystic View Rd, Everett, MA, 02149, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
3:00 pm - 10:00 pm
Tue
3:00 pm - 10:00 pm
Wed
3:00 pm - 10:00 pm
Thu
3:00 pm - 10:00 pm
Fri
11:30 am - 11:00 pm
Sat
11:30 am - 11:00 pm
Sun
11:30 am - 10:00 pm
ComplaintsBoard
C
8:01 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Texas Roadhouse - knowledge of staff and efficiency.

I ordered a bone-in rib eye and asked if I could request a descent size cap on the rib-eye as this is the most delicious part of the cut. Not only did the bone in I ordered not come with a cap at all, the manager in training, his shadow and the waitress trainer and even the guy who said he was the restaurants manager did not know what I meant by the cap. Come on really. How is that no one of the 3 employees I interacted with had no idea what I was trying to explain. You should spend less time teaching them to line dance and more on education of the products you are selling. Just a suggestion. I didn't go there to watch the staff who looked miserable being forced to dance. I went there to enjoy a good cut of beef. Unfortunately it didnt happen. And on top of the it took over 20 minutes to get an approval for a military discount. Had I known that it was going to be such a project and hassle I would have just paid the bill from the get go and not even said I was military.. Overall I think maybe longhorns from now on and least they say you "can't fake steak".

Read full review of Texas Roadhouse and 1 comment
Hide full review
1 comment
Add a comment
L
L
La_yan
LK
Send a message
Oct 05, 2019 11:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Matath awa Email ekakui.4n ekata msg ekakui.mekata andena ayath innawa athine.kohoma unath english walata wada sinhalen awa nam thawa godak un mekata andenawa

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.