Menu
For Business Write a review File a complaint
CB Mail and Package Delivery The UPS Store 20 Roche Brothers Way Ste 6, North Easton, MA, 02356, US
The UPS Store company logo
The UPS Store
reviews & complaints
The UPS Store company logo

The UPS Store

20 Roche Brothers Way Ste 6, North Easton, MA, 02356, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:30 am - 6:30 pm
Tue
8:30 am - 6:30 pm
Wed
8:30 am - 6:30 pm
Thu
8:30 am - 6:30 pm
Fri
8:30 am - 6:30 pm
Sat
9:00 am - 5:00 pm
Sun
Closed
ComplaintsBoard
S
6:28 pm EDT

The UPS Store - service with store manager

On july 30 at approximately 6pm i arriver at this location to return a item to be shipped. The manager (caucasian older man) created a label for me and i paid the fee. Oncr completed i asked him if hr had tape available so that i may tape my package. He made me wait 4 customers later to then say that he must package tape my items in the back. I informed him that i must see the bag that had my items inside taped as there was a prior incident in his store where by belongings were not properly taped. He then proceeded to argue with me and in fromt of other custimers and began calling me racial slurs and said do not ever come back to his store you [censored]. I want to make a formal complaint and would like something done abiut this. As a business owner myslef i would not have handled the situation as he did. He gave no other solution ither than leaving hia store and not coming back, or refunding me my $ back. I told him he may take my itemto the back and taor and to simply bring it back out so that i can have proof of it and he said that i will bot give him orders on what to do in his store. I would like to have this matter addressed asap. I also recorded the incident and was going to make it public so that the piblic can see but i said that i want to take the proper steps first.

Read full review of The UPS Store
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.