Banfield Pet Hospital reviews and complaints 1
View all 525 complaintsBanfield Pet Hospital - Banfield pet hospital visit Arundel Mills MD
Brought my dog in to Arundel Mills MD. for aheartworm prevention visit. The vet was so incompetent she kept calling her a he. When the exam was supposed to happen the assistants and vet ran around the small room pulling on her leg for blood work. No petting, no niceties, no exam table. They stressed us both out.
Then they tried to put a muzzle on her. She would not allow it and kept hiding under a seat. They were all mad at both of us. No exam was done, but I did try to help by holding my dog as best I could. The vet barely got to listen to it. She said because she did that, it counts as an exam and could charge for the visit because of it. I was stupid enough to help her. I could not get the medication.
They said for $234 they could tranquilize her. I said no. Banfield should be ashamed of themselves. It's all about money with them. I want all my money refunded so I can take her to a real vet. What a disgrace.
Desired outcome: Refund my $88
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