Giant Food / Giant of Maryland reviews and complaints 1
View all 143 complaintsGiant Food / Giant of Maryland - Pharmacy
I went to Giant on 8/1/2020 to get a medicine filled which was a controlled substance. I was prescribed 20 pills. My husband picked up my medication due to me being in alot of pain. I noticed on the 2nd day that I only received 10 pills because I had only taken 4 pills. So we called the pharmacy and talked to the pharmacist Melody and she tried to say that I had taken 14 pills in 2 days. And then she tried to accuse my husband who is a armed security specialist for the power plant that he took the pills. Then she put us on hold and said that she was going to count the pills in the safe. We waited for about 4 to 5 minutes and she came back and said that she had given me all of my medication. And I told her that no she hadn't and she started to get nasty. And said that next time I come in to pick up my medication that she would be the only one who could stand with me while I count them. Well I went back today 8/20/2020 and I told the pharmacy technician that I wanted to count my medication because of what happened before. And she told the pharmacist that I wanted to count my medication and the technician gave me a tray and a knife looking thing and had me stand at the register in front of other customers and count my medication. It was very embarrassing that all of these people watching me could my medication. It violated my HIPAA rights under the law. Am also going to file a complaint with HIPAA. They need to get a new pharmacist because everything she told us was a lie. And there was 3 people present when I called her on 8/1/2020.
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