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CB Fitness Centers and Gyms Life Time Fitness 1151 Seven Locks Rd, Potomac, MD, 20854, US
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Life Time Fitness
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Life Time Fitness company logo

Life Time Fitness

1151 Seven Locks Rd, Potomac, MD, 20854, US
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J
2:30 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Life Time Fitness - lifetime fitness money back guarantee is a fault

I was offered a money back guarantee trial membership. I tried a couple of times, with no swimming pool and the commute, that really bothers me. So I wanted to cancel it. I called the agent up and she said she would fax me the cancellation form. I called almost everyday, she kept telling me that something wrong with the fax machine. I gave her my email. It's been 2 weeks, no fax and no email. All the sudden she is not answering phone calls. So I called her supervisor to complain, he is more worse, he told me to come in to get the form, just making it more difficult.

So, I don't think I'm going to get my money back. So stay away from the money back guarantee thing. It's not going to happen.

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Tamars
Tamars
US
Dec 20, 2009 1:01 pm EST

If you swear at them they will cancel your membership immediately and refund any prepaid activity!

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