Life Time Fitness review: Dispute cancellation SilverSneakers of Leticia Olivan

I am writing to you as the Durable Power of Attorney (POA) for Leticia Olivan. We have been informed by your Bloomfield Hills membership department about the cancellation of Ms. Olivan's membership, citing a requirement for her Silver Sneakers program to be affiliated with HAP Advantage. This is surprising, as our current records with Medicare Advantage BCBS Community Plus Blue, under the Detroit Retiree plan, indicate her eligibility for the Silver Sneakers program.

We value the benefits provided by the Lifetime Fitness program under the Silver Sneakers program. This commitment to her health and wellbeing is a testament to her dedication, something I am sure your organization appreciates in its members.

To resolve this matter efficiently, could you please provide the specific documentation or qualifications criteria that necessitate the HAP Advantage affiliation for Silver Sneakers is the ONLY applicable membership for LIFETIME.? This will enable us to liaise effectively with Silver Sneakers and ensure Ms. Olivan's continued access to the facilities she greatly enjoys and benefits from.

Furthermore, I would appreciate guidance on the steps required to reinstate Ms. Olivan's membership under the Silver Sneakers program. We are prepared to provide any necessary documentation or information from our end. Please refer to the memberships "Leticia Olivan DOB: 06/29/1947".

I firmly believe that seniors, like my mother, deserve the utmost respect and support in maintaining an active and healthy lifestyle. Your assistance in this matter is not just a service but a significant contribution to the quality of life for a deserving individual.

Should you need any further information or clarification, feel free to contact me at [protected]. Thank you for your attention and support in this matter.

Sincerely, Maria Bugg